We all hate lines. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. This policy will apply regardless of how the error occurred. . AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Footer.languageSelector.ja-jp.region Official Tickets and Your Source for Live Entertainment | AXS.com Click here. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Please contact the venue directly for a refund. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. For tickets to events located in Canada, the Service is provided by AXS Group Canada. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Create an account to follow your favorite communities and start taking part in conversations. Congratulations! Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. Please be advised we will require a copy of the death certificate to be attached. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Terms, conditions, and exclusions apply. When did you become aware that you were unable to attend the Event? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. All applicable fees and charges will be disclosed prior to completion of your purchase. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. email from them: "Thank you for contacting AXS. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. You are urged to review all pages displayed during your completion of a purchase. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Kia was extremely helpful, efficient and patient with all my questions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did the same happen to you? Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. The site owner may have set restrictions that prevent you from accessing the site. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. I tried to buy insurance after the fact but . 36. I purchased my tickets with my AMEX can I make a claim with them and get my money back? This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. SEARCH/NO EXPECTATION OF PRIVACY. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Refund policies may vary depending on promoter, venue, state or local laws. Please note that we are currently unable to process postal documents. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Unfortunately, we will not be able to issue a refund on your ticket insurance. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. The documented police or fire brigade report. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). Yes - If customer is prevented from attending because of a government mandate, this is covered. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. We will notify you by email if this box office collection is required. I am supposed to submit a claim, with my email address - I can't get in. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Front row or on the aisle? Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. If I have XCover ticket insurance and miss an event, can I get a refund? COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. It's all a fan needs, all in one app. Holder must possess a ticket to enter the property or venue listed on the ticket. Find a will ticket on Gumtree, the #1 site for . If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Reporting Fraud. The form needs to be signed and stamped by your GP and this may be chargeable to you. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Please note that further documentation may be required following our review. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Terms and conditions of sites linked to by or from the Service may vary by site. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Thanks for signing up for the event guide! There are no suggested results at this time. So please be as cautious as possible when going through AXS. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Pick your exact se. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. All fees and charges relating to your transaction will be disclosed to you during the purchase process.
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