FRAUD ALERT:. On April 3, 2018 I got a bill and welcome letter from Ally Financing. I get to the dealership and the truck was not in the lot. Ripoff Report has an exclusive license to this report. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. I dealt with the GM, Walter. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! On March 16, 2018, Friday, I visited Pentagon Credit Union. Blessing in disguise Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. All rights reserved. Who is ED Magedson - Founder, Ripoff Report. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. This is IMPORTANT! Will never give them my money. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. and why? I drove far to get the vehicle I wanted. I have no idea who it is. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Corporate Advocacy Program: How to repair your business reputation. Dominate search results. Cancellation and Refund Policy, Privacy Policy, and Sales: (703) 685-9312. Flew in two days later from Georgia. Advertisers above have met our Well guide you through the process. Employer est. Easy Apply. Please teach how to cancel this Certificate of Title. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Completely Dishonest and Fraudulent!!! plenty of opportunity to grow depending on what you would like to do. Than hung up on me. I have a video record of it and a witness. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? All rights reserved. Come Jan2022 job reopened so I started to use car frequently. Merlex needs to apply this principle!!!! I called them. They did not have the car I requested online available. Easy, done. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. He spent 75% of the time i was there with me. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. :$6K . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There is no any information about this second line of financing. Specialties: High End Used Car Sales. Tell us has your experience with this business or person been good? The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Got in contact with Julian shortly after the price dropped. #1 Luxury Auto Dealer in the Washington, DC Area! Merlex Auto Group Sales Position. Clerks from Bank Ally call me every day. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Very informative. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I was looking for a pre owned vehicle with low mileage. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. I guess I was supposed to do HIS job for him. 1105 N Glebe Rd Arlington, VA 22201. I visited dealership MerlexAutoGroup. YOU HAVE BEEN WARNED! WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Was told I signed sold as is and that I didnt purchase warranty. 1105 N GLEBE RD, ARLINGTON, VA 22201. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. strict standards for business conduct. Read more reports about Merlex Auto Group. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Directions. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Dear Mr. Bill, I had a wonderful experience purchasing my used vehicle. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. He then asked us to drop off the car at his personal mechanic for him to diagnose. The police officer asked "how? Texted them to tell them and was told to take it to their shop which was fixed! "Mike" told me that they no longer wanted to do business with me. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Can be upwards of $3000.00 On top of vehicle cost. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We offer: As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Please DO NOT patronize this business. My owners would have either fired him or fired me for not firing him the way he acted on the phone. (I checked it by calling to Arlington police department). Bought a range rover. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Verify to immediately update business information, respond to reviews, and more! Off course Nothing! Hiding negative complaints is only a Band-Aid. |. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. All Dealer Home Services must comply with state or local ordinances. Some of the employees are rude and not helpful. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Jason and Walter treated me with kindness and respect. Ass Fks, Stay Away! Appfolio Charged $538 to charge card and I never heard of them!!! I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Confirmed my appointment a bit before noon. Owners who claim this profile can update information, boost SEO, and more. The case status is Other. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. DO NOT PURCHASE A CAR FROM HERE! Little did I know, for him, it was a phone call away! 1105 N GLEBE RD, ARLINGTON, VA 22201. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Case Details Parties Dockets. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. I had told them that I was interested in one car and my daughter was interested in another. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. This rating includes all reviews, with more weight given to recent reviews. For important participation details and mileage limitations, please ask your dealer. And of course, they tried to up sale me another auto on the lot. 5. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Sadly, the first salesperson advised me that the vehicle was sold the next day. I signed the pages where the employee pointed with a finger. they are not trustworthy! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife This is the best way to manage and repair your business reputation. Almost half have been Mercedes and BMW's which is what we were looking at. Dear customer, The Purchase Documents set is thinner by 1/3. No problem I was told. 3.7. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. (I was looking for financing for my daughter, starting April 1, when she starts her new job). BEAUTIFUL CAR WITH LOW MILES! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. File your review. Why Ripoff Report will not release author information! Beware! Start the purchase online and the dealer will deliver the car and the paperwork to you. I highly suggest, next time you spend over $10, you get yourself a keeper. I Talked with a sales person who handed me the set of keys and walked away. It's been two days, I have not heard from him since. Estimated amount consumers saved since 1997: $15,590,010,907. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Visit Dealer Website. After that call, employee Sid gave me Bill of Sale. Good. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Arlington, VA. That's the way you make sales and retain satisfied customers!!!!! I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Check reviews anywhere about this place! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Server location. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. 6. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Sales: (703) 685-9312. CARFAX does not have the complete history of every vehicle. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. All business will get complaints. Was clean and in great condition. Call no one call you back but before I bought car everybody from there company blowing my phone up. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Estimated amount consumers saved since 1997: $15,590,010,907. 5 hours later I received a random text from a different sales rep asking how my test drive went. Anyone from afar could see that the reason they were doing this was because we left a negative review. Find more than 112,707 complaints| Ripoff Report learned a lot about cars. They definitely give you the star treatment here! Why Ripoff Report will not release author information! Another car stalled out and wouldn't restart within 50 feet of the lot. February 2022 check engine light comes on again. Bully there way in and steal your home. We analyze millions of used cars daily. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Consumers want to see how a business took care of business. I ha ve never met Walii before this day! She indicated she would get with him to check the status. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Unlawful and unprofessional. Established in 2014. I continued to call, he would not respond yet he was completely available prior to selling the car. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Grow your business. Etta cost are not listed in ads or on their website. It's been a month I still can't get my tag. Ally bank gave me the reference number. He replied "just let me know what the issue is and my mechanic will take care of it." He said no way. I have brought this up to my team and we will be working on improving our sales experience. Caution!! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Life's too short, are keep it up and yours will. The manager Walter prepared Purchase Documents set. Merlex Auto Group. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. BBB Business Profiles may not be reproduced for sales or promotional purposes. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Purchased 2015 ******** **** ***** July13 2020 during COVID. Yet, i have never met him before this day!!!!!! HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Copyright 1997-2023 Ripoff Report. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! I said I want to return car. flexible hours. strict standards for business conduct. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Specialties: High End Used Car Sales. I left with a Mercedes certified vehicle that has all of the bells & whistles. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. There is no any information about the financing by Pentagon Credit Union. Copyright 1997-2023, Ripoff Report. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. REBUTTAL BOX He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. This business is unclaimed. I was scared that they will break my doors, windows and home stuff. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. United States. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. I was told the truck "was in the shop" to get a sun roof motor replaced. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. I am a return customer and they as last time they treated my husband and I with s. Get a Kelley Blue Book instant cash offer. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. 1 mile away. Sales. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! JULIAN TOOK VERY GOOD CARE OF ME. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. Reviews. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: N/A. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. 1105 N Glebe Rd Save. There is a second line of financing exists. So now Im paying for car thats just parked! THAT NIGHT, lights appeared in the dashboard. (703) 214-3598. Latest check. Bait and switch tactics, not one car pictured I was interested in was available. I will never ever go back to Merlex Auto group. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. co workers were fun and easy to get along with. How those businesses take care of those complaints is what separates good businesses from the rest. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. They have hidden fees. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Arlington, VA 22201. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Terrible experience with them. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. All rights reserved. They outsource all of their work to Philippines who do not know the basics of the English language. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Trash. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Merlex Auto Group. I contacted "Walter" who quickly asked "when can i come in? Will definitely be back in the future. I was very scared that they will frighten my daughter and neighbors. This time I decided to take to ******** dealer. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. The following day I sent additional information pertaining to the sale via text message before they opened. 235 Reviews. Car dealership. All business will get complaints. You will be sorry. 1492 customer reviews of Merlex Auto Group. He said, he cant. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. There are no page 1 and page 2 of the Buyer Contract. If I could give this business zero starts, I would. Advertisers above have met our !! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems.
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