Remember User ID helps you log in without having to memorize your ID or look it up every time. @OptimumHelp internet outage in Bushwick (zip code 11206). @OptimumHelp no service for over an hour. Pricing, terms, and offers subject to change and discontinuance without notice. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. charges, at the number provided above. connections on the go as easily as when you're connected at home. Useful comments include a description of the problem, city and postal code. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Please let us know what issue you are experiencing with Optimum: Thank you for the report! Wait 30 seconds What is going on ? Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. There may be a slight delay while the menu screen loads. Select OK when prompted to allow FirstEnergy to find your current location. You can add home phone service for $15 to any internet plan. Get it fixed. @OptimumHelp I just received the worst customer service response after their scheduling error! During significant storms, we will share updates on our social media accounts. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. All services not available in all areas. Having problems? Its been a month. Enter the account number associated with the outage address. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. If the above tips do not fix the problem you can try rebooting the modem. Optimum Outage Map, The Bronx, New York. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Without power to your home, your Optimum service will not work. Now turn on your TV. In the last three months, how would you rate Optimum? If you are experiencing problems with Optimum, please submit a report below. If Optimum is available in your area, youll have your choice of cable or fiber internet service. Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. Please look into it. By selecting Accept all, you consent to our use of Cookies. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Realtime status of outages and problems with service providers. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. If you have any tips or frustrations you wish to share, please leave a message in the comments section! @optimum Im feeling totally ripped off by @optimum. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Latest outage, problems and issue reports in social media. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) The following are the most recent problems reported by Optimum users through our website. EnEnglish; EsEspaol; Check availability. /EOFBd*e1?. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Optimum by Altice is available at this address. Brenham isnt that small of a town. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. ^David, Hi there. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. 1. Downed power lines can energize the ground and nearby objects. Check your internet connection by opening a web browser window. Loading map, please wait. Yes, I have to wait a week for a tech to get to me. Under Support, located in the upper right corner, click Service status. to view the Optimum WiFi Terms of Use. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Invalid password, please complete all fields. See if Optimum is available for your home. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. Check optimum.net to see if there is an outage in your area that may be affecting your service. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. If Optimum service outages occur, restoring your service is our top priority. Post yours and see other's reports and complaints. Do you want internet service for your home or business? ^David. Electrical power is needed to operate your . Optimum offers cable TV, home phone, and mobile services along with home internet service. Please upgrade your browser and/or operating system to improve your user experience. Note:Please only call 911 if you see a downed wire. We shed light on answers to common outage. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Having problems? @OptimumHelp the internet has been down in bushwick for over 5 hours! This can take a few minutes. We need the GPS enabled on this device and your permission to use your location. View the outage map General Information If you are experiencing any issues with your TV, phone or internet, there are a few simple fixes you can try. Find out what is going on. If you have forgotten your security code, please call 800.956.4237. Invalid Optimum ID, please complete all fields. Having problems? Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. Help. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Sorry, we're unable to confirm Optimum by Altice is available at this address. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. We may not know you are without power. At the moment, we haven't detected any problems at Optimum. @OptimumHelp I just received the worst customer service response after their scheduling error! device once and you'll automatically connect whenever you enter a All services not available in all areas. Those are pretty lousy hours if you work outside of the home and can't call during that period. All Optimum internet plans are free of contracts and come with unlimited data. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Share them here. I understand the frustration with gift card issues. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Hey @optimum internet been down all day since I woke up at 6am. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. Optimum by Altice is the 4th largest cable provider in the United States. If you have any questions, send an email to info@broadbandnow.com. Service for. Live outage map. In the last three months, how would you rate Optimum? Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. How do I find out if internet is down in my area? Find outage information for Xfinity Internet, TV, & phone services in your area. How to Get Compensated by Optimum On Your Own If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Our crews are actively working and will continue until all impacted customers are back online. Make sure to report and "downvote" such posts. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Try visiting the following official links: We'd be happy to assist you with any promotional issues. If you should lose power, these tips and resources can help you manage while our crews work to restore service. Service calls have not helped. Power Outage. *Accuracy not guaranteed. BroadbandNow Internet Service Provider Awards 2020. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. So unsatisfied. Realtime status of outages and problems with service providers. Staying connected during storms is critical. View current outages on our 24/7 Power Center outage maps. If you are currently experiencing an outage and have not yet reported it, please report your outage. Check current status and outage map. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Yes, I have to wait a week for a tech to get to me. Optimum Internet Services Late or missed payments can cause an interruption of service. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Get status information for devices & tips on troubleshooting. An outage is declared when the number of reports exceeds the baseline, represented by the red line. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. . @OptimumHelp maybe fix peoples ****? @OptimumHelp Outage in Sylva, NC? If this does not help, pleasemessage us. Some of the functionality and menus may not be available with this browser. Are you also affected? Outage reports and issues in the past 15 days originated from: Tips? All rights reserved. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. or call 8449102593 Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Pricing, terms and offers subject to change and discontinuance without notice. Facebook - Optimum View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. So unsatisfied. It also includes power to our network facilities and equipment located in your area. Optimum WiFi hotspot. Optimum Business - Service Outage Check for outages Sign in to check your service status. Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. To report an outage call 1-888-LIGHTSS (1-888-544-4877). Share them here. Try visiting the following official links: We'd be happy to assist you with any promotional issues. Read on for details. . You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Count to 5, then plug it back in. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. There could even be connection issues between your home or business and the nearest utility pole. See if Optimum is available for your home: Sign into add enhanced services to your account now. At the moment, we haven't detected any problems at . Search for and install any recommended updates. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. @OptimumHelp Outage in Sylva, NC? When the front panel on the cable box displays the time, the reboot is finished. Internet. Assume all downed lines are energized and dangerous. All of the downloads are safe from the vendor's official website. Criterion Digital 2023. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Please try again later. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). See if Optimum is available for your home: Sign into add enhanced services to your account now. The . 2023 CSC Holdings, LLC. Disclaimer: All trademarks remain the property of their respective owners, and If fiber is available in your area, you can get symmetrical internet speeds. Also don't post any of your personal information. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Simply unplug your modem from the electrical outlet. 1996-2023 American Electric Power. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet like a laptop, cell phone, or tablet with your Optimum ID and password. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. Use of this site constitutes acceptance of the AEP Terms and Conditions. Report a different problem Report a tree, light or possible power theft. Visit ^David, Hi there. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). Report problem. Reliable energy starts by putting safety first. There may be a slight delay while the menu screen loads. Find out when service will be restored. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Check the settings on important communication channels. Check to see your plan options by entering your ZIP code at the top of this page. On the flip side of promotions are fees. If no outage is shown, trytroubleshootingthe issue. Ive been patient. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. It may take 3-5 minutes to reboot. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. We strongly recommend that you upgrade to a more current browser. View storm video . You must have JavaScript enabled to use this form. Please look into it. Optimum.net is compatible with a wide range of browsers. Frustrations? Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. All plans include unlimited data. @OptimumHelp maybe fix peoples ****? All rights reserved. The latest reports from users having issues in Weston come from postal codes 26452. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". You are currently using a browser and/or operating system we do not support. Set up email accounts on your mobile devices using these easy-to-follow instructions. Unplug your equipment (i.e., your modem or Gateway) During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Latest outage, problems and issue reports in social media. 1 Court Square West, Long Island City, NY 11101 Want a real-time outage update? With Automatic sign-in, you register your Download the WiFi HotSpot Finder App. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. When severe weather is on the way, whats the best way to stay in the know? Optimum.net is compatible with a wide range of browsers. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. You can use your own modem too if you prefer. Twitter: @OptimumHelp Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Discussion. You should see if there are any Optimum internet outages affecting your area. Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. To view personalized information about current outages in your area, please sign in with one of the following options. BroadbandNow is supported by commissions from some of the providers listed on our site. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Frustrations? Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. 2023 CSC Holdings, LLC. are also linked at the bottom of this page. Internet access points that allow you to make high-speed Internet Sign up for text messages, so you get the latest information texted right to your phone. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. It's been over 3 hours. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Useful comments include a description of the problem, city and postal code. Explore plans below The density of these reports is depicted by the color scale as shown below. Enter your ZIP code to get updates on your neighborhood. @OptimumHelp no service for over an hour. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Please don't call "support numbers" posted below most probably it's a scam. Leave a message in the comments section! See if Optimum is available for your home. Any eta on restoring service? The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Currently we are unable to access your location. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. This may take 3-5 minutes. Invalid password, please complete all fields. Horrible customer service. Run an antivirus scan to make sure the computer does not have a virus. See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Get Help; User Guides; Service Appointments; Optimum Service Plans; . Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Call to check pricing and availability in your area. download Jan 9 Customers in Conroe, TX are experiencing a loss of service. Use the zip search and check with Optimum by Altice directly to verify availability. Any eta on restoring service? All Rights Reserved. It's been over 3 hours. Make sure to report and "downvote" such posts. optimum.com/terms If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Count to 5, then plug it back in. Its been a month. @OptimumHelp the internet has been down in bushwick for over 5 hours! CDC: https://emergency.cdc.gov/. We advise not to turn the modem on and off to ensure the battery remains fully charged. You must have JavaScript enabled to use this form. Log into your online account to view a status update on a reported outage. Mobile . Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. Make sure to report and . Plug the modem back in and wait until it has fully restarted. It is common for some problems to be reported throughout the day. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. Brenham isnt that small of a town. Plug your equipment back into the power source. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. program. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut If you are experiencing problems with Optimum, please submit a report below. @OptimumHelp any update when service in Franklin borough will be restored? This user guide shows how to use the outage map by accessing it through the web on a desktop. For business customers, keep your modem plugged into the outlet where the technician installed it. I understand that consent is not a condition of purchase. Users are reporting problems related to: internet, wi-fi and tv. Please call a representative at (844) 910-2593 to confirm. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. @optimum Optimum sucks. Their equipment doesnt work half the time. Report your outage online. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Log in to check your outage status or search our outage map. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Make sure to report and "downvote" such posts. Call 911 immediately if you see a downed power line. You can easily perform a manual reboot by unplugging your modem and plugging it back in. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Get it fixed. H\n0~ Learn more on how you can prepare, frequently asked questions and getting help. Internet & TV . 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Also don't post any of your personal information. display your award(s), Copy the Embed code and drop it into your site's HTML. Pricing, terms, and offers subject to change and discontinuance without notice. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. Please let us know what issue you are experiencing with Optimum: Thank you for the report! All rights reserved. View our outage map . Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. . View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Goes up $40 on my bill thats why I am leaving. Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? We can't get your messages right now. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Optimum by Altice is available at this address. Optimum offers cable TV, home phone, and mobile services along with home internet service. Whats going on? I also agree to the Terms and Conditions and Privacy Policy, which All services not available in all areas. @OptimumHelp I need help with an issue that hasnt been resolved since November. All of the downloads are safe from the vendor's official website. Report Outage Online. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. You can connect from any WiFi enabled device, like a laptop, cell Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! What is going on ? One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Optimum does not impose data caps on fiber or cable internet plans. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. We strongly recommend that you upgrade to a more current browser. 07860. . Plus, Optimum makes installation free for customers when they order online. People with access to Optimum Fiber will have fiber routed directly to their homes. Also don't post any of your personal information. Optimum is having issues since 05:00 AM EST. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Optimums mobile services are powered by T-Mobiles wireless network. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Check for outages. The most recent Optimum outage reports came from the following cities: 3. Make sure there are no loose plugs and the outlets and circuit breakers are working. Make sure your computer's software is up to date. Optimum offers both internet and mobile services.
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