A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. any proposed solutions on the community forums. Although if you reset the Apple TV you would have installed the latest versions of other apps. (I've tried disabling this, but no change in the sync issues). after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. You will receive a verification email shortly. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Bryantrichar, User profile for user: any proposed solutions on the community forums. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. I can no longer set the audio output device to be my HomePod stereo pair. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Still experiencing audio latency? Not sure if you reset the Apple TV or HomePods or both? All are using AAC audio codecs. I just updated my Apple TV 4K and this same thing started happening to me today. Apr 30, 2021 12:34 PM in response to DougCG. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. This doesnt correct itself until I restart the Apple TV. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Agree, sync calibration seems to make it worse than if you didnt do it. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. I have the same issue although I'm using bose smart speakers within my audio environment. This site contains user submitted content, comments and opinions and is for informational purposes I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. provided; every potential issue may involve several factors not detailed in the conversations I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. The sounds you hear when hovering over different apps lags significantly. On iPhone: Tap Continue on the Wireless Audio Sync box. User profile for user: Yes, brutal sync issues with 14.5. DocMultimedia, call after updating the iOS, my tv starts going out of time when I AirPlay the sound. This thread leaves me to believe its not just my tv. I have the same issue but only if I use airplay to direct the audio to my speakers. Refunds. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Well, very happy with the sound but very disappointed with the audio lag. Want to know more about us? The Plex audio sync problems has happened before with the Ultra. The problem happens multiple times on every episode I play, currently NCIS. I love technology and like to talk about the latest news in the Tech industry. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. If not, then update the HomePods to 14.5 as well. Update the software on the iOS device you set up HomePods with Try restarting them first. Oct 8, 2021 11:21 PM in response to ayrtonoc. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. elmofles, User profile for user: Sep 23, 2020. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. It may be my imagination, but some channels seem worse than others, but only slightly. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. I've just reinitialized the ATV yesterday with no luck. Oct 9, 2021 4:52 AM in response to Ccastle84. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. I use my Airpods late at night so as not to wake my kids to watch stream TV. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Really frustrating that this feature doesn't work. frame matching etc. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Also, my picture is slightly glitchy. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Oct 8, 2021 6:36 PM in response to Ccastle84. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Audio is out of sync from video and delay increases over time. Fix it today, iMessage Not Working iOS 12? Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. When the match frame rate is on some content has really annoying lip sync content. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. The audio loss seems to mostly impact more recent video files, but also some older ones. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Although it must be noted that no official ETA has been shared for the time being. It either starts buffering, loses sync with the audio track or loses audio altogether. One HomePod mini, AppleTV 4K. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. Especially the audio in movies dropping out. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). If I convert the file to a massive mov it will properly play. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. NY 10036. The problem happens multiple times on every episode I play, currently NCIS. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. I have Dolby enabled incl. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. PLEASE FIX ASAP! PS. Very annoying. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. I've reset my AppleTV and two homepods and it still won't sync. All postings and use of the content on this site are subject to the. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Blackbeard456, User profile for user: Sometimes it takes a couple of tries. Really really unacceptable. Hasnt been a problem in the past. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Irritating However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Alt1037, User profile for user: Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Thank you again, I misunderstood the status of the signal. Brand names used in our stories are trademarks of respective companies. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Wait until Apple TV downloads the update. I have the same problem when trying to sync my Sonos speakers. I use an Apple 4K to send the video to the TV (HDMI). Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. This site contains user submitted content, comments and opinions and is for informational purposes I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Bigus_Phillus, User profile for user: AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. Funny thing is so android cast on my Sony TV is working perfectly. A writer who usually finds himself on the other side of the spectrum. So frustrating! tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. You can't hear the test tone when airpods are connected. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). The Mac Pro is still available as the Mac to switch to Apple Silicon. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I have tried all of your suggestions without any improvement. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. I reset everything from scratch. The "bad" ones are consistently bad, good ones always good. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Source. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Again, this was NOT an issue until my Apple TV updated. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. It NEVER did this in any earlier OS. :(. omissions and conduct of any third parties in connection with or related to your use of the site. On all 4 of my AppleTVs. Same thing here using airplay with my demon amp after updating tvOS to 15. Jul 29, 2014. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. This doesn't typically occur with Disney plus or streaming movies from iTunes. Head here. Sep 29, 2021 8:21 PM in response to aigars16. (Source 1, 2, 3, 4, 5) However, if the audio is transmitted through bluetooth, then I get perfect synchrony. I have tested with them and it's still not a problem. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. This problem has been present for months but has gotten significantly worse recently. It was all beautifully synced before the update :(, Apple TV 4K, Here's how they stack up versus the M1 Max and M1 Pro models. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Visit our corporate site (opens in new tab). Very disapointing. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Yep, same here. wouterdam, User profile for user: I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. Audio playback sounds really odd on a surround sound system. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Recalibration does nothing. I had exactly the same issue. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Apple disclaims any and all liability for the acts, Oct 6, 2021 7:15 PM in response to dfried1. Does one sound better than the other? After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. My device is set to auto update and is current. My device is set to auto update and is current. Apr 28, 2021 8:35 AM in response to ashtv. Apple TV is way more stable. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. First, make sure youre running the latest tvOS version on your Apple TV. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. omissions and conduct of any third parties in connection with or related to your use of the site. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server.
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