2023 Crypto.com Arena. Click the Transfer button next to the event in your AXS account. There has to be some way, right. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Click the Sell button next to the event in your AXS Account. and need to send them to a friend, transfer the tickets through your AXS account. All rights reserved. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Click yes, retract now.And youre done! What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Transferring Tickets. Select the tickets to transfer and enter the recipient's information. On the Review page, click the List Tickets button to finish. Use the same email you use on StubHub. You will enter your community username and new password and done! What is transfer? When its time for the event, they can open the app to show their tickets on their phone. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Yes Did you find it helpful? Tix originally purchased Spring 2020, was postponed until today 7/31/21. So you can sell on StubHub or any other way you find. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Click the Sell button next to the event in your AXS Account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Show was postponed from June 2020 to July 2021 due to covid. Click the Transfer button next to the event in your AXS account. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. and our After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Use of this website signifies your agreement to our. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Sorry we couldn't be helpful. Can I have multiple tickets on one phone? So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . When listing tickets, you decide how long your listing will be available for others to buy. How will I know if my transfer was successful? Is there any way to get any assistance? AXS Mobile ID tickets are digital and cannot be printed for venue entry. Can I still use a ticket after I have transferred or shared it with someone else? i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. When your tickets sell, youll receive an email informing you of the sale. I purchased 2 tickets through stubhub January 2020. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". There is no fee for transferring seats and you are allowed unlimited transfers. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Select the seats you would like to send. You also have the option of transferring and listing your tickets for sale prior to the event. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? If you already have an AXS account, the tickets will be transferred to your account automatically. Also, to make it even more . Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. After that, the tickets will be theirs to use with the AXS app. Even if you call within 48 hours of your event, you will probably get no help at all. Apparently it is actually AXS? Official Tickets and Your Source for Live Entertainment | AXS.com Updated a few days later TL;DR: Call the merchant that issued the tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Bought ticket and then they weren't available from the seller. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Here we are. i had the exact same problem. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. What if my guests arrive at different times? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No paper tickets required. Create an account to follow your favorite communities and start taking part in conversations. You may also review your transfers and purchase history at AXS.com. How do I transfer AXS Mobile ID? Tap the gameyou are attending tap View All to see more games. If you see a Sell button next to your tickets in your account, you can sell them! Privacy Policy | Try to contact them on their Twitter account. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Step 1: Download and Login into MLB Ballpark App. Help us improve this article with your feedback. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Article. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Why did the venue decide to use AXS Mobile ID? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Select the tickets to transfer and enter the recipients information. Enjoy the event! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If available, youll see the option to get tickets with AXS Official Resale on the event page. Privacy Policy. Cookie Notice Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. After completing the account information, you may buy, sell or manage any seats in your account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Your AXS Mobile ID ticket will now show up. why the hell can they just not send you the tickets in an email, as an option? It depends. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Transfer tickets to friends (for select events). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Bought tickets for a group? may not be valid. [deleted] 1 yr. ago. If they already have an AXS account set up the tickets will go in their account automatically. This will help to ensure that you are ready for your event in no time! Terms of Service | Do you know what number you used to contact AXS? Press question mark to learn the rest of the keyboard shortcuts. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Tix originally purchased Spring 2020, was postponed until today 7/31/21. We are changing the way you register and sign-in to the StubHub Community. Yep! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Here's how it works: Click the Transfer button next to the event in your AXS account. This will bring you to the page to confirm the correct email associated with the order. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. When its time for the event, they can open the app to show their tickets on their phone. If your friend already has an AXS account, the tickets will be transferred instantaneously. Nope. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Its up to you! Tickets Seat numbers it lists 13-16 ? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Your tickets will no longer be listed for others to buy. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. How will I know if my transfer was successful? Yes This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Otherwise you have until your friend creates an account to cancel the transfer. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. It depends. Your Privacy Choices | After the switch, you will enter the email address you use to access the community in order to reset your password. OR. If you do not currently have an AXS account you will be instructed to create one during your purchase. After completing the account information, you may buy, sell or manage any seats in your account. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. I was never able to get ahold of SH again. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Then when it sells and you are paid, you transfer it using the app. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Site Map | Are screenshots of the barcode valid for entry? Flew in for this show. and our Have mobile tickets and cannot find barcode. The tickets will be delivered to the buyer automatically. This is the QR code you will display upon entering the venue. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. axs allows you to transfer ticket you have bought from within the app. Danielle is the author of this solution article. Its up to you! Tap Tickets Tab (pull down on the screen to refresh if necessary). You should see something to transfer. Theyll also need to get the AXS app. From everyone at Vivid Seats, we hope you enjoy your event! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. If you see a Sell button next to your tickets in your account, you can sell them! Flew in for this show. | As an event draws closer, venues generate the barcodes for each ticket. Thanks! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Help us improve this article with your feedback. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Enter the recipients first name, last name and email address, or select from a list of. Have screenshots and stuff with timestamps to also prove this is a thing. Does anyone know how to do it through axs?? If you do not currently have an AXS account you will be instructed to create one during your purchase. 2021 Vivid Seats Ltd. All rights reserved. Select the tickets to sell, and then set your price and selling options. I had read on other threads that sometimes the tickets don't transfer until the day of the event. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. AXS Mobile ID allows for convenience, flexibility and security. The game is in 36 hours. Upcoming. Remember, your friends can always transfer tickets back to you. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Nope. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Select the tickets to transfer and enter the recipient's information. The event staff will scan this digital barcode to let you and your party into the event. If you do not currently have an AXS account you will be instructed to create one during your purchase. Open the App and sign in to see your tickets. On the review page, click the Transfer button to send the tickets. Click the 'Transfer' button and your guest will receive a notification via . For more information, please see our Just follow the simple steps to make the tickets officially yours. Most mobile transfer tickets will not be immediately available. SOLD TICKETS VIA AXS. Review listing information and choose Credit Card for payout. Open the AXS app Sign in or create an AXS account. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All Rights Reserved. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. i assume they will try to get me to receive the tickets using axs again. Stubhub assured me my tickets would be available. To login, use the same email address you used when purchasing your tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. If your friend already has an AXS account, the tickets will be transferred instantaneously. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? You've been successfully subscribed - thanks! If they already have an AXS account set up the tickets will go in their account automatically. Stub hub sent my hockey tickets for a las vegas game to axs. They said they would get in contact with the seller and have the tickets transferred over. i spent the next 2 hours trying to get the axs app to work and get my tickets. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Never. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Theyll also need to get the AXS app. Cookie Notice Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Sign in or create an AXS account. We are changing the way you register and sign-in to the StubHub Community. After that, the tickets will be theirs to use with the AXS app. Please help. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Hey guys, I just joined this group so if this isnt allowed lmk. Tickets Not Showing Up In AXS Hello! Show the tickets on your phone for everyone in your group. Sorry we couldn't be helpful. may not be valid. What are my options here? No. What is AXS Official Resale and where do the tickets come from? In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. AXS handles payment and delivery so buyers and sellers never interact with each other. After logging into the app, verify the tickets are available in the app. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). On the review page, click the Transfer button to send the tickets. They should be able to tell you if the tickets are active. And you're done! Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? The gig has not been cancelled we just chose not to go. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information.
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