Many airlines are reducing their scheduled offerings and some are cancelling service altogether. These policies and rules are binding on you, so be sure to review them before purchase. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. last updated: June 29, 2021. No compensation is payable in respect of minor changes. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. This page sets out the Terms and Conditions under which you . If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Sometimes airlines provide us with fares they do not want displayed to the general public. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. The credit will be for the remaining amount of your ticket. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". It is entirely at the airline's discretion to provide you with a seat on a later flight. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. You should be aware that costs could increase closer to the departure date. How do I book seat assignments and meal requests? If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. If your search has some of these special fares available it will be messaged in the search results. ago So yes, they would ask you to upload some documents before . You also can't split it between multiple flights. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. Search for the total number in your party and log in (or Sign up) as yourself. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Take advantage of our promo codes and special offers to save even more. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. A flight disappearing from your account typically means that the airline has cancelled it. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. Amendment and cancellation policies differ per hotel. On the checkout page you can enter the details of the card you will be using. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. First, they do not have a refund option. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. This deposit is non-refundable unless your tour is cancelled by us. Most airlines have issued one free change and you may be eligible to cancel for future credit. I have questions about baggage. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). In some cases, failure to present required vaccination documentation (e.g. No date changes are permitted outside of your tickets validity period. We really cant speak to any insurance questions. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. We offer exclusive student flight discounts that cant be found anywhere else and offer steeper flight and travel deals when we know students want to travel. It is the responsibility solely of the hotel to deduct the discount upon your arrival. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. You should also confirm departure times for each onward flight. You are solely responsible for any such fees. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. To ensure you are seated next to each other you can either contact us via email or chat with an agent. If your airline does appear to allow refunds, we recommend following up with us in 4-6 weeks to follow-up. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. Please contact us by phone if you are having technical difficulties on our site. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. We believe that travel is essential to a modern education and that students return enlightened and inspired. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. Please read these Booking Conditions carefully. The airline will determine eligibility requirements for your companion prior to your purchase. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. We strive to make sure your travel arrangements are satisfactory. accommodation (c) vehicle rental or (d) other tourist services Travel & Covid-19: Everything you need to know. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. Search for the total number in your party and log in (or Sign up) as yourself. Additional costs are your responsibility. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We have unique discounts available for students and anyone under 30. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. Most airlines have issued one free change and you may be eligible to cancel for future credit. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. For any fare we advertise, we first check to make sure there are some available seats. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. A package arranged by us will be a We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. you will be asked to show the childs full unabridged birth certificate. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. DONT BUY REFUND POLICIES. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. Many airlines are offering to waive change fees for flights booked in the next few . Visit the Travel Clinic website or speak to your travel consultant to make an appointment. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. Final payment is due 60 days prior to the tour start date. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. 5 months later I am still trying to get my $900 back from this scam. You will need to input your traveling companions' details before entering your credit card information. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. You will need to have their legal name as it appears on their ID and their date of birth. Business Details Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Change rules and fees can vary tremendously. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. How much can I bring? Telephone calls to or from any of our consultants may be recorded for training purposes. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Eligibility, Joining, and Website Information. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Airlines may deny boarding without the proper identification. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). Such a change is deemed to be a minor change. For your protection, we recommend that you purchase trip cancellation and travel accident protection. To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. Verify your student status to purchase exclusive student fares. See the chart above for the best number to call. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00.
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