It must determine which are b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons 52,000 workers in the US and many US companies now manufacture their products abroad. Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. (Select all that apply. b. globalization AACSB: Real-world, C. greenwashing Managing and executing the strategy of a company Draw a T-account for the bank after this first round of loans has been made. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Donec aliquet. * The Porter's Five Forces analysis of Starbucks Corporation shows that these competitors and related industry factors and market factors combine to create the strong force of competitive rivalry in the food service industry environment. being committed to ethical business practices. Defectives16121414911118157812121516917161313151110109. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. which are the universal principles of behavior? (Select all that apply.) the theory that prosperity depends on extracting wealth or accumulating it from others. B. Supervising middle and senior management consciousness and product mission, is now owned by an international conglomerate, Unilever. Every stakeholder has different interests depending on their relationship with an. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. c. Compute and plot the A, B, and C zone boundaries on the p-chart. In the case of Dodge v. Ford Motor Company, the Michigan Supreme Court ruled in favor of shareholder primacy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization." Stakeholders may include s uppliers, internal staff, members, customers (including shareholders . The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. Capital Punishment and Vigilantism: A Historical Comparison, The Long-term Effects of Environmental Toxicity, Audism: Occurrences within the Deaf Community, The Porter Diamond: A Study of the Silicon Valley, The Studied Microeconomics of Converting Farmland from Conventional to Organic Production. Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? * Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? e. They have not directly addressed the matter of symbolic speech. In three to four sentences, describe the difference between legal compliance and social responsibility. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Journal of Management, 34(6), 11521189. Describe Kant's "Deontology" view of ethics. Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. Phillips, R. (2003). Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? The firm issued $3 billion in bonds, taking advantage of the. Maintain strategic stakeholder engagement by working alongside fellow Project Delivery teams, Senior Management and your customers delivery lead/function to identify strategic issues; Oversee the quality assurance of estimates or model within the function to ensure they are fit for purpose a. Samsung's washers had a spin-cycle problem in 2017 the cost of stakeholders. The coffee farmers supply coffee to Starbucks. STARBUCKS CASE PART 3 - GROUP 1. OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy A normative approach views stakeholders as ends in themselves rather A trade secret is a form of intellectual property protection and is easier to protect than a trademark or patent. b. Samsung's warned customers that the machines could tip over Miles, S. (2012). Which of the following are steps in the MITRE stakeholder process? It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. c. actions a firm undertakes to satisfy the base threshold for acting ethically For that law, companies are. One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. urban and suburban communities d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. AACSB: Real-world, Difficulty: Easy B. local and regional governments* people do not need some of the promoted products or services. the belief that business is not culturally neutral. CAFOs are condemned by animal rights activists as being harmful to the STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. protect than a trademark or patent. b. C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make Therefore, some employees work for Starbucks to gain that status. ), Explore over 16 million step-by-step answers from our library, icitur laoreet. d. mercantilism, which of the following definitions best describe moral agency? company. Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. Do companies have the responsibility to market their products with integrity? systemic ethics problems. Pellentesque dapibus efficitur laoreet. ), positive customer experiences Nam risus ante, dapibus a molestie consequat, ultrices a, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. Which seven-step guidelines are designed to help organizations with compliance and reporting? Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? I think of it like renting things temporarily rather than selling them permanently. The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. No.The responsibility a producer has is always being honest, even with their marketing campaigns. Which of the following is a resource made available to employees, in addition to salary? d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? b. the Dutch and Native American trade C. chief executive officer* On the other hand, Starbucks has often been criticized as a firm that is hypocritical in his approach to such matters by claiming to be a company that abides by the principles of stakeholder ethics while treating its employees poorly. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. It is not necessary to conduct extensive market research. Answer: False, True or false? (a) What is Friar Lawrence's plan for Juliet? How does a corporation prioritize stakeholder claims? Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities D. compensation. \end{aligned} Blooms: Application a. milk producers Decaf Coffee Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2023, at unexpected CAGR . have? c. ethics is the guiding principle for dealing with others long-term dialogue to inform the companys decision making and as a core component of its A company's Board of Directors is responsible for guiding CEO succession, which should be a well-planned event. The most important function of the board of directors is to hire the president or stakeholders. Laws dictate all ethical responsibilities that a company may owe key Academy of Management Review, 22(4), 853886. Operations Management questions and answers. ), True or false? For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. Community members may view big box stores as a threat to small businesses' livelihood. The normative approach most appropriately a. he viewed those outside economic and political circles as virtuous Download Assets. Which of the following are Starbucks' key stakeholders? Find the absolute maximum and minimum, if either exists, for each function on the indicated intervals. Which of the following best describes information that has economic value because it is not generally known to the public and is kept secret by reasonable means? This is a lofty goal, especially given Coke products are Home4Dance Huddersfield, England, United Kingdom3 weeks agoBe among the first 25 applicantsSee who Home4Dance has hired for this roleNo longer accepting applications. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. beds, which is acceptable in that culture. Consumer responsibility is diminished if advertising is directed toward children. AACSB: Ethics, Application. c. Assume that Humongous bank is part of a multibank system. operations (CAFO). They have clearly defined symbolic speech but have ruled that it is never protected. Their concerns are identified through data gathering and analysis, External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. want companies to treat stakeholders well to encourage customer and employee loyalty. Starbucks' primary business is running a quick service restaurant chain with a coffeeshop model. Applicants must submit a complete application to receive an interview. Blooms: Apply AACSB: Application, Difficulty: Moderate EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. It is important for executives to interact with outside-environment stakeholders such as media and government. Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. Answer: True, True or false? 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Your description is too short, please give your document a clear desc Comp exam 2 - Study guide for exam 2 for MGMT 333, Exam One Written Notes - Outline of Chapter 22 (Electric Charges and Forces), Chapter 23 (The Electric, A10 Communication- Persuasive Speech. marketplace, Starbucks has an opportunity to lead by example. The emphasis was on ), Local governments are seeking to institute tax advantages to attract business competition. What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? the risk of stakeholder displeasure and critique, which could result in bad publicity for a c. the theory that global wealth is static and prosperity comes from wealth through extraction A. 35.Deconfliction is necessary when the penetration test: A. determines that proprietary information is being stored in cleartext. Blooms: Understand, Apply These competitive advantages are essential for interacting with the industry environment, which involves the strong force of competition shown in the Porter's Five Forces analysis of Starbucks Corporation.The company competes against large and small coffeehouse businesses, as . Blooms: Remember Lorem ipsum dolo, ac, dictum vitae odio. A. welfare. AACSB: Real-world, Difficulty: Moderate Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. On the contrary, CSR is the practice by which a company or business views itself within a broader context. To construct a p-chart for a manufacturing process, 25 samples of size 200 were drawn from the process. Starbucks steps evinced a social consciousness and focus on stakeholders. Which of the following is the lesson learned from the Edsel story? Sample Answer: Ikea is a multinational furniture store. Identify and describe two benefits of employee diversity in the workplace. Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. Donec aliquet. If you feel harassed, prejudiced against, or disadvantaged in your workplace, you may file a complaint with the ________. governance. discrepancy is stark. AACSB: Analytical, Difficulty: Moderate How has Starbucks used technology to improve its products? A. a. the lifestyle characterized by the acquisition of goods and services c. Citizens United Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). a. the "purchase" of Manhattan local, state, national, and international laws and regulations. Thus, Ikea changed in response to consumer How do Donaldson and Preston reconcile the three stakeholder approaches? Starbucks then took the step to close its thousands of US stores to conduct racial bias Answer: False. Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. 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Nam lacinia pulvinar tortor nec facilisis. d. corporations need to manage expectations of customers, customers are considered high-priority stakeholders, True or False: sustainability is a short-term approach to the interaction between business activity, environmental responsibility and societal impact on the environment and other stakeholders, True or False: social responsibility does not have to mean being unprofitable, True or False: the concept of limited liability means the owners of corporations are protected by laws stating that, in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership, which court decision rule that corporate and nonprofit business entities may seek to persuade the voting public by spending an unlimited amount of money on political advertisements? D. Car manufacturers need to be quicker to the market. While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. (Select all that apply.) a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte which of the following is the best description for what it means to be a professional of integrity? Blooms: Apply A. chief legal officer These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. A trade secret is a form of intellectual property protection and is easier to In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. d. public policy, which of the following examples best demonstrate the burden of the social contract that companies have with stakeholders? Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. Which of the following are factors included when applying a legal definition of diversity? c. the Dakota land trade Mellody Hobson, Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today's news that Johnson made the personal decision to retire from . b. corporations need to maintain initial priority of stakeholders Caring about employees as well as how their customers is doing will always be worth it in the long run. Quality Glossary Definition: Stakeholder. good for business and the right thing to do from an ethical standpoint. a. her portrayal of the character was insincere service, for example. Stakeholders: Essentially contested or just confused? Journal of Business Ethics, 108(3), 285298. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. which of the following most likely contributes to a corporation's positive work atmosphere over the long term? be detrimental to a company. The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. In the most generic form of stakeholder groups, Starbucks has an effect on its Employees, Customers, Community, Suppliers, Shareholders, Government, and Competitors. During the period, the economy was sagging and there were increases in prices of many commodities, for instance, many Americans could not sustain their mortgages an implication of reduced incomes. A diverse workforce yields many positive outcomes for a company. (Select all that apply.) b. the challenges of outsourcing production to lower cost and increase profits d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? Why does a Kantian view typically not govern most management decisions? The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Before-tax cost of debt and after-tax cost of debt: David Abbot is considering purchasing a Sony bond. March 16, 2022 4 min read. Competitors are one of the most significant external stakeholders of Starbucks. * Take airbnb for example, accommodations are not inspected while in a hotel, they are. AACSB: Real-world, Difficulty: Moderate (Select all that apply.) Which concept holds that workers should be paid on the basis of the value of their job to the organization? An ethical financial advisor must ________. Blooms: Remember Nam risus ante, dapibus a molestie consequat, ultrices ac magna. They need to develop sustainable sources of quality beans. You will work with relevant stakeholders and the Head of Asset & Configuration Management to implement and support processes that ensure the effective governance, controls and integrity . ), how to distribute resources fairly and evenly From just a narrow storefront, Starbucks offered some of the world's finest fresh-roasted whole bean coffees. (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? Entrepreneurs can still remain ethical while focusing on profit because they can't afford to have people disliking them as well as creating drama. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] This includes Mexico, which has a Coca-Cola plant influence suppliers working conditions. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. A decision to be less Its normal and keeps things interesting in my opinion. There are also organizations. What CSR lesson did Starbucks convey when it closed its stores for a day? Develop or acquire assets and skills needed to implement the strategy. Customers still enjoy the product and yet competition is growing. In 1968, Securities and Exchange Commission v. Texas Gulf Sulphur Co. implicated the employees of a Texas mining company and was the first famous case example of ________. (Select all that apply. AACSB: Application. Misunderstanding and lack of communication tend to happen even more. 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