We will try and answer all of these questions and more below. Top Up Securely. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. Doing this is simple and easy, all you need to do is follow these steps: Step 1: Dial 150 on your handset. There are several ways to contact Click Energy. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. Add insulation, replace equipment, or get rewarded for the energy you're already saving. At E, we want you to remain with us because you want to, not because you have to. CONTACT US. Please choose from the options below and fill out the form. This criteria varies by the provider so youll have to check with Boost if youre eligible. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. Email: Customer Service, Large Business GET ANSWERS to frequently asked questions. Even if youre not feeling unwell, you should still be tested for carbon monoxide poisoning. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. The main plus points of using Click Energy are: However, there are some drawbacks too. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. It has a score of just 2.1 but this is only from 12 reviews. Start, Stop or Move Service. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. If you suspect a gas leak, you should firstly open all the windows and doors and then switch off your supply. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. A customer service agent should reply to you in no time. Boost is encouraging the installation of smart prepayment meters across the country, working alongside the Governments initiative to become carbon net-zero. We're finding you the best deals out of our selection of best offers! She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. This kicks in when you have used up the 1/2 emergency credit automatically provided. * Prices vary from one city to another, so we display national averages Please verify you're a real person by doing this simple math problem: If you haven't already, you'll first need to create an account with your local utility. Get great rates on electricity and natural gas from Direct Energy. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. Set up your utilities, today! Manage Your Bill. FAQ. Save yourself a phone call. Our dedicated team are online, on the phone and on social media to make it as easy as possible to switch to ClickEnergy. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. By continuing to browse, you accept the use of cookies. We only collect anonymous data. Click Energy NI is one of five providers that supply electricity to domestic customers in Northern Ireland. Find out more & manage cookie settings. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. have hindered its growth and left some customers unhappy. Give us a call now, sit back and let us do the work. Thats 100% and far above the national average of 32.8%. Get with it! Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR If youre on a smart PAYG+ tariff, you wont have to worry about ever losing your key or card again as you can easily top up through the app or your online account. Follow the instructions in the email and you will have a new password in no time. Costs associated with this tariff plan can be seen here: Even customers with an economy 7 meter will be able to get a tariff from Click. The services and products mentioned on this website may only represent a small selection of the options available to you. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. Smart PAYG+ customers can also top up their Boost Energy account by SMS message. . Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. Unfortunately, there is currently no Click Energy app. More information about energy offers mentioned can be found here. The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. Enter the email address associated with your account and Click will send you a new password via email. Energy bills are rising all across Australia! This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Natural gas emergency, leak or smell. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Depending on the question, the phone number for Click Energy customer service can change, as well as the hours available. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR When you click on a brand, advertisement, or affiliate partner link, you may be redirected from Selectra to the page of one of our referral partners websites. (Live Chat available Mon-Fri 8am to 8pm and Sat 9am to 4pm. As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. Northern. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. Click Energy will only use this as part of the sign-up process. Send top up phone. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. Hours: 7:30am - 8:00pm CT Monday-Saturday. Please be advised that you are not renewing with your current rate and plan. Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. Compare and choose the best energy suppliers for your home. It's easy to complete your Electric Ireland top up via text message. Postal mail, including forms, applications, or complaints can be sent to: Click Energy Some landlords might not allow this, so make sure you check before getting your new quote. The Click Energy login process is quick and easy; lets break it down step by step: If you have forgotten your password, you can easily set a new one. Gretchen has over two years of experience as the first content writer for Selectra Australia. FIND OUT MORE . Along the bottom of the homepage, there are a number of links. Please note: this offer can expire and is subject to change at any time. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. It happens to the best of us. Not for all their tariff plans, they only provide electricity for most customers at this moment in time. Click Energy also has a referral scheme. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. Text STOP to stop receiving outage alert texts. Download our app today where you can top up your account, borrow a 5 and loads more. As we all use more energy over the winter months, our energy bills are often a lot higher. Sign Up Online And Joy. Please note: this offer can expire and is subject to change at any time. In Which? You can direct any questions you have about your tariff or account to this address. When you press a button, you activate 1 of emergency credit that will keep your supply turned on, giving you time to top up using one of the methods outlined above. Looking to compare different energy suppliers? VAT registration Number: 197 2110 09. . If you're experiencing financial hardship, for whatever reason, it's best to contact Click Energy immediately to discuss your options, in the event you can't pay your energy bill. Looking to compare energy suppliers?Leave your phone number to request a call back from us! The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. Click Energy offers two email addresses for customers to contact Click Energy customer service. They were too small to qualify for the annual Which? Cookies used for marketing and advertising purposes. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? Click Energys fuel mix is 100% renewable! Find out more It was named by Which? You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. Email: Sign Up, 1-844-559-8583 Enough to keep your critical circuits running for over 2.5 days with no recharge needed. To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. This helps busineCEs to keep operating costs under control. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Our 0333 number is 'mobile phone friendly'. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. You can contact us the following ways . For a new gas card, you wont be able to pick one up from a Payzone anymore, but a PayPoint should still be able to issue them. Stay away! Click below to redeem this now. However, you have more flexibility to leave for another plan or switch supplier. To do this: This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. Terms & Conditions / Privacy Policy. (Mon - Fri: 8:00am-6:00pm EST) These include the following: Call 0800 107 0732 Email at chat@clickenergyni.com Click the Live Chat tab on the website to speak to an advisor Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm You can also get in touch via their Facebook and Twitter page. Report your outages online and stay up to date on changes. You can also contact Utilita by department with the contact numbers listed in the table above. Youll be entered into the scheme automatically and will receive a letter by the end of December. The costs associated with this tariff can be seen here: Click Energy also offers fixed-rate tariffs next to their variable rates. Click Energy is an electricity supplier based in Derry, Northern Ireland. If anyone is feeling unwell, you should call 999. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. Have your utility account information on hand when you're ready to enroll. Cookies used for marketing and advertising purposes. In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. Spam free guarantee! As always, weve got you covered! Click Energy has two channels for submitting complaints, either over the phone or by email. If you would prefer to do your Click Energy top up over the phone, you can ring the provider's automated top up phone line on 0800 1 070 733 for free. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Features: Save your KPN number. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. There are a handful of benefits that come with being a Click customer. Any products or services displayed on this webpage may only represent a portion of the options available to you. This lets you message a customer service agent from the website and receive an answer almost immediately. The govenment have set an energy price guarantee, Click below to find out more. Negative reviews on Trustpilot and a customer base too small to make any further impact on Which? The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. Melbourne VIC 3000. We make it easy to manage your account online. We dont blame you, they come with so many great benefits, such as: Did you know that with a smart meter you may never have to submit a meter reading again! Cookie Notice: By continuing to browse, you accept the use of cookies. Why choose Click Energy? If youre moving into a home supplied by Boost, whether youre switching or not, youll have to contact them and set up an account. The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. You'll be presented with a range of plan options and the current rates for those plans in your area. Keep an eye on your inbox for more information. Trustpilot reviews also lean towards the negative. Please wait while we see what is available at your zip code. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house! Enough to keep your critical circuits running for over 2.5 days with no recharge needed. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Thank you, your comment has been sent and will be reviewed soon. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Selectra UK is not affiliated with this energy provider. To find out more about these contact options, head to our dedicated Click Energy contact page. FIND OUT MORE . If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. Every month you can receive payment for every 50kw of green energy you produce and sell to Click. Always stay away from downed power lines. We are open Customers with questions about Click Energy plans can call their sales team at1300669432 during the week from 8am to 6pm. You can easily renew your existing Direct Energy service online. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Danielle is an SEO fanatic and loves creating engaging content. (Mon - Fri: 8:00am-6:00pm ET) What's the Average Electricity Bill in Australia? While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. Speak to an agent or see more plans for free ! Click Energy is currently raising money for Diabetes UK. To get your unique referral code, you will need to contact Click Energy directly. 1-888-548-7540, 1-855-337-7006 (800) 477-4747. To receive the reward, your family member or friend must quote your unique referral code when switching. If you are switching suppliers, we will notify your current supplier of your switch. The 2.5+ day backup system. Please enter a phone number. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. Pay Bill; Login; Contact Direct Energy. Our 0333 number is mobile phone friendly. NOT a National or Premium rate phone number. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. The govenment have set an energy price guarantee, Click below to find out more. Type your question into the Type your message here box and press enter. (800) 947-5000. Click Energys Day & Night Tariff allows eligible customers to make huge savings on their electricity, with especially cheap rates available throughout the night. Pittsburgh, PA 15222, Estefania Joy Simply log in to your British Gas online account and click the Top Up Online tab. Jul 04, 2022 . Mosquitoes won't be able to stand the unappealing smell. Find out how much you can save with EDF Energy today. Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. More information and review your options. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Top up online What is a prepayment meter? It's all here. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. We offer an array of convenient ways to get in touch. If you are moving to a new address, just fill out your service address information for your new home. On the Click Energy login page, click the link that reads Set a new password. The Bill Pay 24 Hour Standard will cost around 608 a year according to average use statistics in the UK. MySmartE Privacy Policy The credit will transfer automatically and then your Click Energy top up will be complete. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. Light candles or lanterns. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. 1-833-272-7951 To get a new electricity key, simply call Boost on 0330 102 7517 and tell them you need a new key. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. Or leave us your details and we will call you! To qualify for the broader group, youll have to receive certain benefits and support. Call 888-333-4465. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. We ensure everything is simple and straightforward for our customers.
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