Since we could not be at the same resort with our friends, we cancelled our trip. yuk! I also received a confirmation email for the reservation. To partake in tours/excursions or any events not on our property, passengers/guests waives any claim against us for any damage or loss of property, injury or death of person due to any act of negligence of any airline, transportation companies, hotels, auto rental company or any other persons rendering services and/or accommodations included in this package. Your data is private and is never shared or sold to 3rd parties. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. Located on Negril's world famous Seven-Mile beach, Azul Beach Resort Negril provides the perfect laid-back Caribbean feel designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect beneath brilliant blue skies and tropical sunshine. Please see our partners for more details. The on-site antigen and PCR tests are available for guests at a reduced rate. The best location, above average breakfast, pet-friendly room. I slept so comfy in the incredible bed. This hotel was vacation base for exploring Negril, loved it. Some rooms of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma include climate control, Wi-Fi and coffee/tea making machines. You've got free shipping. Check out date must come after check in date. Azul never offered to refund this $1000 if we accepted these alternate accommodations! Azul Beach Resort Negril, Gourmet All Inclusive By Karisma provides free cancellation. I would not hesitate to recommend this resort to others looking for a special holiday or a relaxing break to be pampered. We can pick you up from the cruise ship piers , Airport as well as your hotels weather you are travelling to or from the island of Jamaica For more information, feel free to contact the management of the hotel. The beach was beautiful. Flex Pass may only be purchased and is only valid on reservations booked directly throughDWT Reservation Services. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 7 days or less prior to the arrival date. Had a wonderful stay here. Cancellation within 48 hrs after deposit : Full refund 100% non-refundable. We also share information about your use of our site with our social media, advertising and analytics partners. There's a world-class spa. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. It made my trip to Negril a special experience. The deluxe suite overlooked ocean. This oversized suite comes equipped with stunning pool and ocean views, and is just steps away from the sand. We didn't book through with Thompson but it appears our agent did. Luckily we were using frequent flyer miles for the plane, but we have still been charged a $175 fee by the airline to reinstate our miles. We had a sweeping view. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma can get to the city centre with a 15-minute walk. Regular checks may be accepted only if drawn from a U.S. bank payable in U.S. A near endless variety of activities on land and in the crystal clear waters. This job is expired . In almost a week, we have been asked once, although that's because the staff don't walk the extra 20 yards on the beach to the front of block two. Dear LwhseWe do regret your overall impressions fell somewhat short of exceptional, however. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Negril airport is at a distance of 15 minutes' journey by car. view room features Premium Suite At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. we are truly very sorry if you were unaware of this prior to arrival.Please also accept our apologies for the difficulties you experienced. Tripadvisor performs checks on reviews. The hotel also features an outdoor swimming pool along with diving, ping pong and snorkelling. NOTE: CASH IS NOT AN ACCEPTABLE FORM OF PAYMENT. Margaritaville Island Reserve Riviera Maya, Nickelodeon Hotels & Resorts Riviera Maya, Margaritaville Island Reserve Riviera Cancn, Margaritaville St. Somewhere by Karisma Punta Coco, Holbox Island, Margaritaville Beach Resort, Ambergris Caye, Belize, Margaritaville Island Reserve Cap Cana Hammock, Margaritaville Island Reserve Cap Cana Wave. Cancellation/prepayment policies vary by room type and provider. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. We liked the hotel and Negril, had 2 good days there. Located on the beachfront, the property provides good access to St. Mary's Anglican Church. After the long journey, the moment we stepped into the hotel reception we received brilliant service, greeted with cold face towels and a drink, and we were checked in on the coach, which meant we were shown straight to our rooms. Sunsets! The beaches' powder white sand and crystal blue calm ocean are some of the best I have ever seen. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. DWT Reservation Services will be held harmless of any responsibility beyond our resorts. There were complimentary wireless internet, flat-screen TV and big windows in the room, liked that. 07070 USA Telephone: (201) 902-2000. Fashionable room, helpful staff. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. Our vacation was not the perfect vacation experience but what troubles we encountered during our stay was nothing we thought of writing about; until we got a call from our credit card company and subsequently started getting 'unknown' phone calls from Jamaicans after returning home from our vacation.Everyone at the resort was nice to us including our dining room server Simone who advised us that this was a tip-free property and that we were at liberty to tip her generously. We will have the matter reported to the Scotland Yard police for further investigations.To fellow travelers, please do not use your credit cards down there in Jamaica, it is not safe. The restaurant was perfect and offered delicious dishes. The Seven Mile bar had a nice atmosphere in the evening, the bar staff were always brilliant and entertaining, we would especially like to mention Lorenzo, Terrance, Warren, Natalee and Wayde who worked really hard and were a credit to the hotel.Andre in reception was really helpful when booking a massage in the spa.The beach is perfect for long relaxing days, the weather was gorgeous. Great for a couple and just as spacious for small families, the Royal Suite is styled in the look of the modern Caribbean and features one king bed or two queen beds. * Some hotels require you to cancel more than 24 hours before check-in. It had good food, splendid stuff and very pretty location. Plus, Flex Pass allows name changes, additions, and reductions of guests and/or travel dates within +/- 14 days of the original check-in date. No Show / Late Check-in or Arrival / Early Check-out or Departure (all locations): No show/late check-in/arrival as well as early checkout/departure shall bewithoutrefund, credit, compensation, or liability of the travel provider. Long Bay Beach Park is less than 1.6 km away. I loved this hotel. Premium liquor. We never felt pressure to tip and actually were so chilled out at times we just forgot however when we got our act together and did tip it felt appreciated rather than expected.The resort is much smaller than what we have been used to in the past but it was beautiful, well maintained and spotless and never felt overcrowded. Those rooms see little, if any sunlight - rendering a swim up room almost a complete waste of money. I loved the family atmosphere. The restaurant was perfect and offered delicious dishes. MBJ Airport To Azul Beach Resort Negril cancellation policy: All sales are final and incur 100% . We had the same experience as at least 4 other reviewers have had within the last month. I've attached a picture of the arm chairs in the lobby area. I loved the hotel, it's divine, it has amiable staff and stunning location. We have just returned from the azul sensatori and the only bad thing I can say is that we had to leave. We strongly recommend the purchase of travel insurance in the case of unforeseen circumstances. Everything was perfect, accommodating staff made our stay such wonderful. Summer is here, and we hope it never ends. Learn More. Azul Beach Negril only has 285 all Oceanview Suites, so the personalized service was some of the best we ever received. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 21 days or less prior to the arrival date. Good value, it was fantastic stay. There is a 0.5-km distance between Negril and Azul Beach Resort Negril, Gourmet All Inclusive By Karisma. Cancelations submitted 60 days prior to arrival will be charged for the full stay. The cabana sun beds are an issue, they seem to smell of sick, mainly due to the fact that they bases are solid with no slates so the water in the mattress never drains away so they are always moist. Seat assignments are only available after check-in or at the gate. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Azul never offered to refund this $1000 if we accepted these alternate accommodations!). Cancellation Policy : Reschedule : No Charges Cancellation within 48 hrs after deposit : Full refund Cancellation more than 48 hrs but less than 72 hrs after deposit : 50 % Refund. Members may hold up to two active reservations at any time for different dates and/or hotels. 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