Have an immediate question about our products or services? Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Apps should promote digital options and self-service. Renter Background, Creditor Screening Issues, COVID-19 For example: today is the first so I need to pay rent. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Get Started Now Terms of Use Privacy Policy It is so slow, and they changed where the contact info is for emergency maintenance. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Update: This type of review with specific examples is extremely helpful to us. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Daily, transaction-based visibility into your portfolio and your competitive market. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. ActiveBuilding puts everything in your community at your fingertips. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Log in. Daily, transaction-based visibility into your portfolio and your competitive market. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Get Started Now Terms of Use Privacy Policy The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Active Building. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Check out our quick video of how to set up your account here! KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Maximize your asset value by optimizing rents while consistently reducing vacancies. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Absolutely awful to use. Get Started Now Terms of Use Privacy Policy New Resident? If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. granularity and accuracy. Proven to outperform the market 2-5% in every market cycle. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Your Information is secure and will be kept confidential. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Enter your email. It gives everyone a way to engage as a community. Your Information is secure and will be kept confidential. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Half the time the app won't render and I have to restart it. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. The only reason that I keep it at this point is to pay rent. Use your ActiveBuilding login information. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. And the convenience doesnt stop there. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. (Some features may not be available at your property. Enter your email. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Infrequent/Mild Medical/Treatment Information. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Thank you! We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maximize your asset value by optimizing rents while consistently reducing vacancies. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Get Started Now Terms of Use Privacy Policy Data privacy and security practices may vary based on your use, region, and age. We experienced unexpected slowness in the application during this time. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Fantastic. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! granularity and accuracy. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Not a huge deal, but even apps loading much more data start up faster. It also makes moving in easy. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? For more information, see the developers privacy policy. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Daily, transaction-based visibility into your portfolio and your competitive market. It's also likely to take a few tries to get in. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Login Use your ActiveBuilding login information Enter your email Log in New Resident? It doesn't really make things any easier for me at all. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! If you try to view pictures on a post, the window just crashes. ActiveBuilding puts everything in your community at your fingertips. RealPage Analytics delivers the most accurate apartment data, trends and industry news. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Pinpoint drivers of submarket momentum and individual asset forecasts with greater 403 Wolf Creek Cir, Raleigh, NC 27606. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. We want to make it dynamic and guide users to the information and services they need.. Proven to outperform the market 2-5% in every market cycle. Use your ActiveBuilding login information. Griffis Westminster Center. ActiveBuilding puts everything in your community at your fingertips. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. You will see an updated app icon, new colors, and a cleaner login screen. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Safety starts with understanding how developers collect and share your data. I really hate this app. Easily access the industrys most accurate and reliable rent and occupancy data. We will look into this further. 403 West. Welcome To The Fairfield Properties Resident Portal. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Get Started Now Terms of Use Privacy Policy The app was working fine before the unnecessary visual refresh. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Have an immediate question about our products or services? Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Still, its pretty annoying that something viral to my life works so poorly. Package delivery is the secondamenity residents are interested in after fitness centers. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maximize your asset value by optimizing rents while consistently reducing vacancies. They can even set up reoccurring payments or split the cost with roommates! As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. You pretty much have to use it if your landlord decides to. Original review below:iPhone 13 pro. This one makes me want to go back to writing checks. Can't get it on this laptop either. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Renter Background, Creditor Screening Issues, COVID-19 (303) 421-6900. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains.
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