Avisworld.com is a Car Rentals website . If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Some emails may contain website links that are not safe to open. See the latest travel alerts and helpful FAQs. Simply click on the "sign in" button on. I'm already an Airpoints member - do I need to register again? . .mobile-hide { A password manager stores all your passwords securely, so you do not need to remember them. Missed out on AirpointsDollars? Inflight wellbeing. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. } You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. Thank you for your patience. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. $95 spent up to (and including) $15,000 = 1 Airpoints Dollar. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. TTY users phone 133 677 then ask for 1800 132 476. Inscreva-se Entrar Iniciar sesso com o Facebook Iniciar sesso com o Google Iniciar sesso com o Apple Air New Zealand Internet Banking. Sometimes email filters inadvertently put emails into the junk box. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. You can continue earning with our Airpoints partners during this time. Understanding your online account. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. A password manager stores all your passwords securely, so you do not need to remember them. The exact time varies and can be pretty random. To change your account details, please see the FAQ below. text-align: center; You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. Still got questions? display: -webkit-flex; Your card will be suspended, so it can't be used for purchases. Learn more about multi-factor authentication. @media (min-width: 768px) { Learn more about suspicious emails and messages. Learn more, including what happens if you are having issues entering the passcode. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. Lending criteria, terms and conditions apply. Lucky for you, we have a few ways to get in touch. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. This varies week to week, but there are often several thousand seats available. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. Please sign in with your Airpoints details by clicking on the link below. If you've not registered yet, you can register for Airpoints online. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. Forgotten Password - Air New Zealand Welcome to the Air New Zealand flight booking portal. Digital Airpoints cards. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. You'll see your Airpoints number and profile name displayed on the top right of your browser window too. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. There is a NZD $5 fee for topping up your balance. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. Pro-tip: For the best Oscar experience,sign in to the website first. Convert your Star Alliance Points to award miles or points in your chosen Frequent Flyer Program of the participating Star Alliance member airlines. You can also sign in to the Air NZ mobile app, which will display your upcoming Air New Zealand flights. width: 33.3333%; You will then be able to enter a new password. Your details will all be filled in for you. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Half-yearly account fee is waived if $50,000 or more is spent on card since that half-yearly fee was charged, 2 complimentary valet parking vouchers per year, Joining fee waiver + $145 discount off standard 12 month individual Membership rate. As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Online booking help. For ANZ Visa Business cardholders APD earn will reduce from APD1 per NZ$75 to APD1 per NZ$85, or APD1 per NZ$50 of spend with Air New Zealand (for the first NZ$25,000 per annum). Then you can spend your AirpointsDollars on flights and OneUp upgrades. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. More about earning. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. HSBC Star Alliance Rewards Terms and Conditions, Star Alliance Rewards Terms and Conditions, conditions of Star Alliance Rewards apply, On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. Fees, charges, terms, conditions and HSBC's lending criteria applies to all credit cards issued by HSBC. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. Watching your AirpointsDollars and Status Points add up is easy with your online account. Cuisine and wine. It may take a little longer than usual to get back to you. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. Our really cheap fares sell out quickly and if you miss out we want to let you know the price of the next cheapest fare. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. The same applies if you are a Koru member. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. You can also purchase a Star Alliance upgrade using AirpointsDollars. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. How do I complete the email and mobile verification process? You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. See the Elite Airpoints Dollar upgrade chart. font-size: 0.875rem; Update your contact information. I've forgotten the password and/or username I made up when I registered online. Shop Huski, Spiegelau, KitchenAid and more. Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. Do update your password regularly. See the Elite Airpoints Dollar upgrade chart. You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. Does this mean I will automatically get all other AirNewZealand email notifications? There are a few reasons you might not be getting them. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. You can register for email alerts, bringing our best deals to your inbox each morning. Log in and start again by selecting your email preferences and re-saving. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. More about membership tiers. Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. .content.header-bottom { Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. The relevant month, will be the statement period set out in your monthly statement. How do I check my AirpointsDollars balance? .content.header-bottom p { If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. Do consider using a password manager to generate and store your passwords. Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. -ms-box-orient: horizontal; What can I do? You can use your Airpoints Dollars to book a flight. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. Terms and Conditions Rewards programme points will be awarded on eligible rentals. .content.header-bottom { You should immediately receive your confirmation email, Your best bet is to check the grabaseat website regularly, If you can browse the web on your mobile phone then you can also get this information from. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. You must be a member of AirNewZealand's Airpoints programme to earn AirpointsDollars. Additional phone numbers. How do I update my details? Airpoints help. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. Just ask "What is my credit balance?" When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. clear: both; Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. It prevents others from potentially intercepting the communication between your browser and the website's server. Anyone can join and membership is free. } You can use a credit card or debit card for this. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. You can also complete a MEDA form, or find out more about flying with a medical condition. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. Plus, fast track to Star Alliance Gold status4 when you spend $4,000 or more on eligible purchases2 on your card in the first 90 days from the HSBC Star Alliance Credit Card account opening date. Seats are strictly limited - see the online 'counter' for the number of seats left. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. You can use AirpointsDollars to pay for Koru membership. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Westpac Airpoints World Mastercard. color: #000; AirNewZealand lounge passes are not available for purchase. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. .content.header-bottom { . For your local free calling number, click the Help & Contact link at the top of the page. What happens to my AirpointsDollars if I move away from Australia? Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. What should I do? It's possible your missing AirpointsDollars and Status Points are still being processed. You can make many changes to your flight details online: All you need is your six character booking reference. All you need is your six character booking reference ending in "H". Visit airnewzealand.co.nz/koru for details. This is a security feature to protect your account. You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. Airpoints Terms and Conditions apply. Compare and book leading operators from taxis and shuttles to limousines and helicopters. The Air NZ app - your trusted travel companion - lets you: Take control of your flight bookings - change your seat, add a bag, manage your meals, and more. Sign up for grabaseat alerts. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. To reset your password, submit your username or your email address below. I can't find the low greenlight deals but the counter says they're still available. At least daily and sometimes more than once a day. What time do greenlight deals go on sale? In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. Airpoints number, username, or email address. Your account will not be locked instantly, but you may not be able to complete transactions. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Some flights with our other airline partners may also earn AirpointsDollars. I've lost my Airpoints card, or it's been stolen. How can I contact you? No, we will only send you grabaseat emails. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. Can I use AirNewZealand credit at the Airpoints Store? If you believe your credit card is compromised, contact your bank immediately. If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. If you are not able to access your account, please get in touch with our Contact Centre. Your Airpoints number if you have an Airpoints related enquiry. sales presentation can be a very "hard. Find out more about claiming missing points. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. Pro-tip: For the best Oscar experience,sign in to the website first. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. Check the vaccination and testing requirements for international travel before you book and fly. Can I use AirpointsDollars to buy prepaid extra bags? But please note, you can only do this at the time your book your flight. Yes they are. The family name used for the original booking. If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. You will need your booking reference and the last name on the booking. Can I exchange my AirpointsDollars for cash? 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers Online and mobile check-in. It could still be a phishing or malware site, so still take care. See the applicable Credit Card Conditions of Use for full details. 3. Can I purchase additional AirNewZealand lounge Guest Passes? Calling from overseas: +64 (0)9 357 3000. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. Just ask "What is my credit balance?" You can also sign in to the Air NZ app, which will . Airpoints is AirNewZealand's loyalty programme. The name on your Airpoints or Koru account must always match the name on your current passport. You can also sign in to the Air NZ app, which will display your upcoming Air New Zealand flights. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. What should I do? Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. .content.header-bottom .usp-content > div { Then you can spend your Airpoints Dollars on flights and OneUp upgrades. Airpoints enquiries - New Zealand 0800 247 764. Airpoints is AirNewZealand's loyalty programme. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. We'll find out what happened, and credit your Airpoints account if your claim is successful. The price that is displayed was available the last time somebody searched for the city pair combination you entered. Check your flights, request upgrades and more. display: -moz-flex; To change your account details, please see the FAQ below. Be among the first to hear about the latest offers from grabaseat. Do keep your account and contact details up to date. I have recently changed my name, how does this affect my Airpoints membership? Dec 2019 - Aug 20209 months. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. Your Airpoints number if you have an Airpoints related enquiry. Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. Update: Some offers mentioned below are no longer available. TTY users phone 133 677 then ask for1800 132 476. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. If you call AirNewZealand, we will need to verify your identity in order to help you. See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. You must be able to send us evidence of the correct or new name so that we can update it. -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. If you have your Airpoints number and password. Our lowest smart saver fares may not be available every day. Flight restrictions and routing restrictions apply. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. You can also used them to pay for rental cars, holidays, wine and Koru membership. See the Airpoints terms and conditionsfor full programme details. } You should also make sure if your contact information changes in the future that you update this on your account as soon as possible. Download the Grabaseat mobile app through. You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. , category rank is 116, monthly visitors is 223K Interest rates are valid at the time of publication and are subject to change. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. Learn about the Airpoints programme. The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. *Lending criteria, terms, fees and conditions apply.
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