I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described. This is the most important request for further upgrades that I have: please ensure there is a strong wifi signal on the rooftop lounge. Ensure a perfect travel experience always. An earthly paradise at your disposal surrounded by the best luxuries and attention. Offers & Packages Earn 2K every 2 nights Register to earn 2,000 bonus points every 2 nights through April 14, 2023. To use our mobile site, please enable JavaScript. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Food: The burgers at the beach grill were a fantastic surprise. Are you a resident of the Balearic Islands? 23-36 night's holiday. Although not for everyone and not if you dont travel regularly which we do. Each location has its benefits. He taught us about different shots and cocktails, and he made every drink extra special: adding fresh fruit, mixing in unusual juices, etc. FREE WI-FI THROUGHOUT YOUR ENTIRE STAY. She noticed that I put a bottle of water on my side table the first night, so every consecutive night she put a fresh bottle of water and a clean glass. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Thank you for your honest answers. Join Wave of Change for the preservation and conservation of our planet. Please see our partners for more details. Iberostar The Club WELCOME! Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. Dear guest,First of all we would like to thank you for your kind review about your recent holiday with us at IBEROSTAR PlayaMita.It is a pleasure to read such a lovely review about our hotel, your nice words confirm that our daily efforts in exceeding our guests expectations are on the right path.Again we thank you for your review and hope that IBEROSTAR will continue to provide you with excellent experiences in the future.Best regards,Quality ManagerIBEROSTAR Mexico. I've read a lot of posts stating that the Iberostar Club seems to not be advantageous for most in many cases the promises made do not come to fruition and those that have bought into the club are finding cheaper prices online so there is no cost savings at all. Whether it was a special rose petal decoration or fresh flowers in a vase. Or when we got a wrong bottle of wine. This place more than met our expectations. Club is not a timeshare or condo, it's a membership. Be Sociable, Share! To use our mobile site, please enable JavaScript. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. Weve benefited from 25% off with friends in Tenerife. - See 8,191 traveller reviews, 9,022 candid photos, and great deals for Selection CancuN at Tripadvisor. They brought us chefs treats for Club members (shrimp skewers, mini tacos, chocolates) twice a day and from the daily poolside events if we asked. This is the version of our website addressed to speakers of English in the United States. So far it has been nothing but lies. How can I get the best deal with Iberostar? Iberostar Creta Marine. It worked out to be about $60/person/round trip after our membership discount. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! Star Prestige is the nightly deal you buy. There's a thread that discusses the club here: https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html, Star Prestige is something that grants you access to the Club areas (separate bar, beach area, etc.) You would think they would make an exception considering we have made alternate reservations at the same location and that we are staying to attend a funeral. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93106655', '');}, 'log_autolink_impression');the Grand since the first year they opened, I am curious about all of this. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel offers a shuttle service to Sayulita, Bucarias, Puerto Vallarta for a fee. International Association of Better Business Bureaus. They are so sweet. Several people have talked about their perks there. And as an added bonus, we were able to enjoy cocktails and snacks right away. Enter your dates now and enjoy additional discounts, Book your holiday at Iberostar.com and enjoy exclusive advantages and benefits that you will only find on the official Iberostar Hotels & Resorts website. Choose the best views and an ideal location, completely free of charge and all without leaving your home. BEST ONLINE PRICE GUARANTEED. You also might want to Google this. we have the Black membership and we love it. These beautiful resorts offer luxury vacations in prime locations around the globe including the Dominican Republic, Spain, Brazil, and Mexico. Unlimited Vacation Club - Members Only Please! Consent not required for purchase. Buy Iberostar The Club timeshare now. BUT the rooftop still had practically no signal. https://www.facebook.com/groups/144098172284949/. Would you like to view prices and pay in your currency? We are struggling to find a property to cover all our dates in Cyprus for feb 19 around Valentines Day so I guess its a busy week. Were very grateful for an amazing experience and superb service. This post has been removed at the author's request. Everywhere else you'd have to pay a fee to get AI. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. She showed us to the Prestige Lounge, where we checked in quickly. Dear guest,It has been a real pleasure to read your review of your recent holiday with us at IBEROSTAR PlayaMita, we really appreciate that you took the time to write and share it with us and other travelers.We are elated to know that we exceeded your expectations through the outstanding service of our friendly staff, the comfort of your room and the walks through our beautiful beach. We looked up those wines later and saw that the wine prices alone would justify a Star Prestige upgrade. Ive never met such a fantastic personality and cant wait to see him again soon.It took a lot of hard work of a lot of people to make it look easy and enjoyable. The maximum number of characters permited is 250. RTU until 2047! Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Everything here has been fabulous. This will be the first time we have paid extra to have extra perks at a resort. She showed us to the Prestige Lounge, where we checked in quickly. If youre considering The Club membership, this review is for you.Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. Your exclusive travel and lifestyle benefits are within your reach. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. So far I have not found 1 truth in our presentation that sold us on the membership. Iberostar The Club is the membership. The architecture of the building is beautiful. more. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. Try searching again, Were sorry, no destination was found. Book Now Kalamazoo Hotels We've already been in touch with Mildred via email for a couple of weeks, arranging our restaurant reservations, room preferences, massage appointments and special arrangements and items for our rooms. It is a new VIP membership for Iberostar guests. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort.Check-In: As soon as we arrived, a concierge was already waiting for us at the front. And since it's new, there's a chance you won't even have anyone at the resort who is a Club member (during your stay). Apparently it was in the contract that they or I CANT cancel the membership. Once again we thank you for sharing your experience with other travelers on TripAdvisor and we will be happy to welcome you again in a not too distant future.Sincerely,Quality ManagerIBEROSTAR Mexico, clean rooms, room service available as part of the all-inclusive package, friendly staff, grounds were clean, service in the cigar bar was very slow- but the having a cigar bar was pretty cool. We now currently have 3 reservations booked and we only need two. Review tags are currently only available for English language reviews. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,722 traveller reviews, 9,785 candid photos, and great deals for Iberostar Punta Cana, ranked #28 of 60 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. If you dont drink in the room (we get a villa so the full bottles were used because we mixed our own) or if you dont order from the star prestige wine list, you may not get the full value.". This is the version of our website addressed to speakers of English in the United States. At that price, I wouldn't be too worried about a lot of guests considering the Club membership as an option. Everyone kept saying: "Welcome home!" So far it has been nothing but lies. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Beware of VRBO - Yet ANOTHER VRBO vacation scam. I have not been disappointed with anything here during our stay. Get a discount of up to 5% off the total cost of your booking. You decide where, when and for how long you want to enjoy your vacation time relaxing without further complications forgetting point-based systems or mandatory minimum stays. Iberostar Creta Panorama & Mare. Smart TV, some wines that are upgrades are included, private beach area, bar area in the lobby, 6 full bottles of top shelf alcohol in the room, l'Occitane bath products. Alternatively, you may use, https://www.iberostar.com/en/star-prestige/star-prestige-grand, https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html. Our silver membership contract (signed at Iberostar Punta Cana) contained a 5 business day grace period to cancel, and we exercised that right on the fifth day. 2 hours and 5 representatives later. Outside is so convenient and you can hear the ocean while youre getting treatment. Selection CancuN: Best holiday ever! I don't know how but they always knew when to tidy up so as not to disturb us. Tripadvisor staff removed this post at the original author's request. Iberostar The Club A universe of privileges conceived for you Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. All it took was just a call to Mildred and our preferred time and restaurants was guaranteed even the day of. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. Sign up here and now. Horizons Levels. The ride that last time took 1h 20m by bus, took about 35 mins by car. Mario is our sunshine and joy! Call 603-883-8626 or 1-800-640-6886 for assistance. in. It's not cheap to upgrade and some find it not worth the extra money,", "First off its not for everyone. Even though it is not part of IBEROSTAR, we would forward your comments to them in order to avoid future inconveniences with our guests. We had to ask them once to refill it, but after that one reminder Emelda paid attention and made sure we had plenty. BBB reports on known marketplace practices. That's why there is a choice of 4 Iberostars. However, if you need help selling, renting or buying on our website, just contact us through the information located on this page. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64232935', '');}, 'log_autolink_impression');Iberostar brand for the same equal treatment of all guests no tier bull$hit like a lot of other resorts, but I guess the management in Spain thought they should get on the bandwagon.. sadly. There were some local entrepreneurs on the beach but if you said no gracias they moved on. Negotiate directly with the seller and, once you agree on a price, you can conclude the deal and finalize the transaction yourselves. and it actually felt likeMy husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. I too always like the (ta && ta.queueForLoad ? The driver was already waiting for us with cool scented washcloths and bottles of water. Contact Iberostar The Club Specialist Today! 1 level. This option is offered to you when you check in and you are charged a daily rate, with I think a minimum of 5 days. You can get 10% off the total cost of your booking. Visit . Weve been asking for it since last year, but there has been no change. 2 level. Why? Call us for free to the following number 900 811 676, Monday to Friday (09:00 to 22:00) (GMT+01:00) Iberostar Dominicana. The award-winning hotels and resorts understand and strive to meet your expectations, so you can rest assured of stepping off the plane and into a welcoming environment where all you have to worry about is having a great time in a beautiful place. With Iberostar The Club, you could save as much as 50% over resort retail prices, and sellers can expect to get a fair market price for their membership for sale. Rooms: We got amazing welcome packages: cheese and fruit platters, white and red wine and champagne. If you would like to pay for your booking now, we will charge the price in your currency. It is great that you enjoyed so much our beautiful facilities, gastronomic offer, the comfort of your room and its beautiful views to the beach and Golf course.See you next time for another great IBEROSTAR memory!Cordially,Quality ManagerIBEROSTAR Mexico. We are booked to use the rci in Costa Rica in August. We decided to make January our regular month to visit for that reason alone.Last year we saw someone cleaning the hot tubs and the balcony glass everyday, but this year we noticed it getting dirty. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. I've heard many have been offered different rates. Never paid attention to it before, but this time I made several cheese platters for myself to snack on at night in our room. This was a direct lie. You might get more responses to this on the Grand's Facebook page. Apart from the general conditions of use, each promotional code has specific conditions. What is a promotional code and what is it for? We didn't read the contract because we trusted our representative. Tips: We always tip - buffet service, restaurants, massages, concierge, bus boys, bar tenders, baristas, entertainment staff. Web Design and SEO by: Advanced Internet Management, Iberostar The Club offers its members exclusive opportunities whenever they vacation with Iberostar's international chain of hotels and resorts. We drank 1 or 2 bottles of wine from the Prestige Wine list every night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Best Prices and Access By purchasing these vacation club memberships for sale, you will receive preferred pricing below internet prices. . A promotional code can only be applied to the accommodation and board part of your booking. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I forgot to ask them why we got less alcohol this time. I also agree to the, I give my elec. All our iberostar stays have been all inclusive. WE ARE ALWAYS HERE FOR YOU Customer service How can Iberostar's customer service help you? The price to become a club member seems awfully steep. Iberostar Costa Dorada. All the wait staff were smiling and helpful. Please note that one or more reservations that add up to 7 or more rooms for the same hotel and with the same check-in and check-out dates are considered as a group and should therefore respect the special terms and conditions for groups. Some of the people included in your search are children. This was mostly great because people were paying attention. We ate there once in late afternoon b/c we missed lunch, and then came back 3 days in a row. I was especially chuffed with the two properties we booked for Las Vegas! Enjoy the relaxation that you deserve with the best comfort. Our room had a lovely view and the housekeeping staff kept the room spotless. We were always so excited to see him wherever it was, and he came by almost every night to recommend something special: a menu item or a perfect wine to go with it. Although, even though we prefer the IBs, we're going to Royalton this year and paid extra for diamond club since the Grand was not in this year's budget. He made my father-in-law quite emotional with the kind, personal service that he gave our family. Here are some of the comments on Facebook about Star Prestige: "It's an upgrade to any room class. The concierge helped us find day trips that were exactly what we wanted, it was all just great. They only charged us for the "extras" that we were given after signing the contract, and that is actually written in the contract, and justifiable, so I guess the advise to "read the contract" provided from some of the other comments is good advise. Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. Sign In Nor should you ever have to worry about a resort not living up to your expectations. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers. And looking at the weather back home we dont want to leave. C/General Riera 154, Palma de Mallorca, Spain. I did not get what was promised. 2. Marielena at night for turndown service left us a surprise EVERY single night. We got $2500 voucher as part of our golden welcome gifts and used it wisely so resulted in us having free stays. Tweet Our main goal is to make each experience a unique journey, an unforgettable memory, and an unparalleled stay. For us, those are really insignificant issues, but the waiters were so nervous, I felt bad and reassured them multiple times that really those were not even worth mentioning.Darcy was our superstar host. WrongWeekToQuit 2 yr. ago. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. If youre considering The Club membership, this review is for you. I also realized that senior staff pointed our family to others so that they make sure to address our requests. I couldn't log in Netflix either. Curious as to how much. Not to worry! At nights we watched Netflix on my laptop. It should be ready in the next 2 years, and we want to come during the opening week. Login to Explore A World Of Savings. So far it has been nothing but lies. Delight in exclusive benefits One of the weeks we were there they cancelled a few shuttles.It appears that it is a multi-generational family resort. IF I am able to sit on a Balinese bed all day and work on my laptop from there, I would come back to Playa Mita 6 times a year! She confirmed our reservations and gave us coupons for complimentary massages. Business Profile Iberostar The Club Vacation Certificates and Vouchers Contact Information Phoenix, AZ 85038-9352 Visit Website Email this Business. After spending over 2 hours with the representative, who wants to spend 2 hours reading every little sentence in a contract? We are considering returning here but now hesitation with this change. It is a shame they have started to it, we were actually going to book our June holiday with them in the next few days but will hold off until we see how this "club" thing works out. Its a huge issue for me because I still have to check in with my company every day, so I ended up going to the lounge for several hours in the morning before being able to go to rooftop to join my family. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. Enter your details below to be emailed when inventory matching your specifications becomes available. A universe of privileges conceived for you. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Book Now Senior Discount Like a fine wine, you're only getting better with age. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. The Japanese restaurant also was very good although they could use a few more staff to take the initial orders. The club memberships were originally inspired by the loyalty of their customers, over forty percent of whom returned for additional vacations within the chain of resorts. Sign up to enjoy Black Friday discounts before anyone else! This was a direct lie. They will tell you they have a prize for you at the end. We asked Astrid, and she got someone right away to clean the glass from bird poop and to drain and refill the hot tubs. The beach was wonderful to go for walks. Please note, however, that there are restrictions on children in this age group staying in the hotel. Rep told us we would get more than 25% based on what season it was. I cannot relate to Facebook stuff as I do not do it. Also, question for softybabe how were your vacations with Iberostar free? Within any time allowed for penalty free cancellation? You can read about the additional amenities offered by this program here: https://www.iberostar.com/en/star-prestige/star-prestige-grand. We don't really miss a lot of it, we just love the Grand. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Start earning today. Our main goal is to make each experience a unique journey, an unforgettable memory, and an unparalleled stay. Thank you for highlighting the friendliness and outstanding service provided by our staff.It will be our pleasure to welcome you in your next visit to Riviera Nayarit.Best regards,Quality ManagerIBEROSTAR Mexico, This is the version of our website addressed to speakers of English in the United States. Depending on the type of membership membership will also allow you to get: Exclusive members only content; Access to exclusive, members only events; Special design members only T-shirts; Gifts from the club and it's sponsors; A 12 month Go3 sports package that will allow you to watch every single Rytas game Overall we shouldnt have to point out these things. 3. Quality ManagerIBEROSTAR Mexico. over a year ago. Mildred is so graceful, kind and hospitable. Just read a recent review saying that IGB are now doing club membership with a section of the beach specifically for club members. They loved this personal touch.Room cleaning: Our room attendants were like fairies. We have noticed that we no longer get some of the perks we used to, such as golf shirts, spa stuff, stuff in our room. . I guess we'll see firsthand how we like it. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort. Last year they were intimate with 4-5 people, but as Star Prestige is getting more popular, its starting to feel like a party, about 10-12 people each time. Found Expenses from January 2017: Subscription to yachts membership for 15 years Subscription to membership of RCI Resorts Collection for 5 years An iPad Yacht tour used Spa services used 400.00 Ibero Cash used Star Prestige Service used Cancellation fee and Administrative fees Unfortunately, the costs incurred are greater than the 99% of the times its the buyer fault, BECAUSE YOU DONT READ THE CONTRACT!!!! one of the better all-inclusives we've been to. It worked out to be about $60/person/round trip after our membership discount. Last time (April 2017) we also got Bombay Sapphire gin, tequila, and Cuban rum. Don't miss exclusive deals on stays in hotels and resorts across the Canaries, Balearics, mainland Spain and further afield. I would strongly advise staying far away from this program/scam. This guaranteed you a discount when purchasing your Iberostar vacatons. Forget about points-based systems or mandatory minimum stays. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. Anything you ask or wonder out loud, she takes care of it quickly, quietly and with her wonderful Mona Lisa smile. After a 2-hour chaotic airport immigration lines, it felt like heaven. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. How can I use Iberostar promotional codes? A firm commitment to the oceans, three lines of action: Discover a new world to delight and enjoy each unique and exclusive moment. Membership cost: Inspirato Club membership is $600/month plus a $600 enrollment fee and you pay nightly rates as you go. Try searching again, Were sorry, no specialization was found. By booking your holiday at Iberostar.com, you will always enjoy the Best Online Price Guaranteed. Each resort features unique amenities, from scuba diving classes in Cozumel to exquisite dining at a seaside venue in Tunisia. Some of our adults only 'Hotels, Sorry, your search has no results "{{ search }}", Write a minimum of %{number_letter} letters, Were sorry, no hotel was found. Comfort and beauty in front of white sandy beaches and turquoise waters. She has such a calming and confident presence. Trendsetter was sold as an added bonus- but flight prices are very similar with the airlines. Iberostar club Cala barca should not have any stars. Dont have enough time right now? Join us for a change of view and new experience in travel. When you return you will learn all about it. Iberostar The Club Is this Your Business? And as an added bonus, we were able to enjoy cocktails and snacks right away. For this reason, the price we are currently showing you is for guidance purposes only.
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