Eventually got the price down to something we thought we could actually afford. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. How To Cancel Holiday Inn Club Vacations Timeshare? Has anyone asked for a review and gotten their contract cancelled? We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. $2, 000 down t he drain. We signed yesterday and they said we cant cancel it. We liked going out & trying different restaurants. Timeshares & Vacation Clubs. Sue me [censored]es! We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Consulting. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. 77500. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. How to get rid of Avalon Vacation Club Timeshare? sunset group / fraud and dishonest. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. I looked at the internet those properties and added up the costs if bought separately as needed. You also have the option to opt-out of these cookies. It's a lie. - sunsetsales@sunset.com.mx. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. 1. I said I'll keep an open mind. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. They refused. You can explore this all the more effectively by reading past timeshare exit reviews. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Im praying one day there will be a law suit against them. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Then told her I know they are scammers and not to bother me anymore. Everything said was identical, currently arguing with them to cancel the contract. Same liesA class action is not possible, you would have to sue them in Mexico. Filed March 20, 2017 9. How To Get Out of a Hilton Grand Vacations Timeshare? I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. I have been trying for months to speak with someone on the phone. I asked to see the rules and they changed the subject. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. They just called my house. This may also include calls and text messages to my wireless telephone numbers. Try Profeco, and don't take no for an answer. How To Write a Timeshare Rescission Letter? How did it turn out for you guys? Be sure to document everything and consult an attorney if you have any questions along the way. We trust this article has been useful. 2. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. It all started the moment we stepped off of the airplane in Cancun, Mexico. 3. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Weigh the pros and cons carefully before making a decision. We only recommend companies with high ratings and strong track records in the industry. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. That night I googled them and saw a lot of bad reviews about them . If you regret purchasing your Sunset Group timeshare contract, youre not the only one. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ We were at this so called "90 minute presentation" for the entire day, almost 8 hours! It does not say what "services" are. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Author of the review. A scam is an illegal scheme designed to cheat you out of your money. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. My credit score got dinged by 150 pts slowly climbing back up. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Cant wait for a law suit. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. How To Cancel a Manhattan Club Timeshare? All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. What a lead in! Sunset Group, Customer Service Center - csc@sunset.com.mx. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. Average Cost to Get Out of Your Timeshare? 7. BEWARE this is a scam. How to Cancel Royal Holiday Club Timeshare? While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. It is part of the Sunset World Company. Have you had any luck with your fight against these crooks? The first thing you need to watch out for is the timeshare sales pitch. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Update question - did they finally stop calling? politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. They are Unethical, dishonest and should be put out of business. We were sucked in by their promise to get us a balcony for an inside cabin rate. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Welcome to Sunset Properties Group! The document they show is a complete fake. There are other, more reputable companies out there that can help you cancel your timeshare contract. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. As we mentioned countless times before, escrow can be very beneficial. However, we were unable to discover anything online relating to pending litigation against Sunset Group. And they have right of refusal if the owner tries to sell it themselves. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. Legitimate Exit Companies that Buy Timeshares? At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. My wife and I had a bad experience with them also. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! Have you been able to get any resolution? By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. 1. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Terrible company. 5 minutes of your time could help you resolve this nightmare once and for all. Just a thought. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico We needed a cab to our hotel from the airport. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. The Sunset Group is a scam. We review timeshare exit companies so owners can make an informed decision. this is a forum with more complaints made to royal elite: Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. They said this was a standard business practice in Mexico. Well! I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. If a hurricane destroys the building, there is no required repair or fix. A scam is an unlawful plan intended to swindle you out of your cash. when we went to the sellers office we were told they do not buy back units. Can You Get Rid of an Occidental Allegro Timeshare? There is nothing stated in the contract We would alert against working with companies that have been known to scam individuals. How To Cancel Royal Holiday Club Timeshare? My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Or you can fill out or form on the right side of the page. When I asked who is really the travel agency that I am paying to, they were vague about it. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Write a review Sign in. www.sunsetscam.com As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. You can also try to sell your timeshare on your own. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Cancun, Quintana ROO Mexico C.P. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Promotoria Sunset Group Timeshare Owners Lawsuit The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. The Better Business Bureau is a great way to check if a company is reputable. i cannot find anything out on this case though. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Don't let them get away with it! Let the truth be known! Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. There are options for getting out. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. You can find these complaints online on different forums and review websites. I actually thought we had a decent price, and wanted the deal to work. They said we could come anytime to use our 'week'. After this they charged our credit card and cashed a "check" payment for the same month's payment. I have evidence showing the lies and how Sunset promotes its memberhsip. Not sure who to start legal proceedings through. Our mission is to eliminate scams in the timeshare industry. The combined costs was equal to or greater than what was being offer. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Me and my mom were mislead and not they said our membership cancellation is not valid. I was in suspense. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. 4. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. Then she had someone call me to close the deal. We followed the terms of the contract termination clause (13) as written in the contract. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. That really shakes them up. How to Get Rid of Garza Blanca Timeshare ? I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. I'd rather just pay for the SUV rental and enjoy my vacation. Never spoke to them before. I was scammed in May 2018. We decided to fight this through our credit card companies. All they would say is "that is what your maintenance fee guarantees". As our team reviewed the website, the first thing we came across is the no up-front fee required . They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Our team couldnt find any proof that Sunset Group offers an official exit program. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. As a result of this failure, we have not been able to exercise the membership privileges promised to us. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Our goal is to make it simpler for you to explore your options. Legitimate Companies that Buy Timeshares? We did not buy the all-inclusive. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. OMG, this scammers need to be stopped. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. I would also be interested in any class action lawsuits or any way to getting our money back. Our experience was similar: How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. Take action now! How to Get Out of a Sheraton Vistana Timeshare? I said "I said mail, not phone, not fax, and not email". The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them.
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