When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. We strive to offer you the very best parking locations. Yes! In order to update or change your work address, you must delete your commuter benefits card from the SpotHero app and re-enter the information. Are SpotHero parking reservations guaranteed? If you need help, feel free to give the heroes a call at 312-566-7768 so we can walk you through it! The code will look something like this: Scan your code, and the garage gate will open! On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. When you refer a friend to SpotHero, you can both get a special $7 coupon code and big savings on your next trip into the city. (Hero tip: If you enter your phone number when you book, youll also receive a text message confirmation. Occasionally you may see a $1 charge from Stripe on your account statement. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. https://t.co/SeFNREWGcU" SpotHero @SpotHero Follow @SpotHero Replying to @morganwreed Sorry for the error Morgan! Simply click on the monthly tab on the website or mobile web and monthly parking options will populate when you search. They can view it in any normal mobile phone browser. The attendants will know and will let you out without a problem as soon as the event is over. Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! Need to book monthly parking? How do I adjust the times when searching? As long as you have a SpotHero account, youll receive our marketing emails, including ones that contain promo codes. You can list your spot with us here. Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. 915 Code 10% Verified Spot Hero: 10% Off Sale Get Code > more You can filter spots for whichever amenity you need. Then confirm "Reset Network Settings". Another great way to find your perfect spot is to call our customer heroes at 844-292-5257. If you need to change the start time of the reservation, you can do so on the app or website before the reservation begins. Don't ever let anyone tell you that you've failed in this industry. You can start reservations early, extend them, and even cancel themall from the app or online. Can I delete and unsubscribe from my account? Reservations cannot be transferred to different locations, as rates vary at different garages and parking lots, and different parking locations may be managed by different companies. Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! There is also a GPS location embedded into the parking pass that you can navigate from. If you are on our full desktop website, log into your SpotHero account and go to Reservations. Under the Current Reservations section, youll see the option to cancel under the Change column. Was a full backup done before? There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. Please let me know if you have any additional questions! Can I use a commuter benefits card on your site? It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely dont need one. See above for details on how to set up an account. Please do not purchase a second reservation if unable to extend as locations cannot process multiple reservations. You get to set the prices and the times the space will be available, and you will have a dedicated account manager to help you work out the details and be your point of contact with SpotHero! Sorry, not yet. You will then set the address of your work and can begin to book spots using your pre-tax benefits card. Again, got SpotHero "Mobile Data" "Allow Background Data Usage". That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Why do some spots ask me for my license plate number? You can find more information by reading our Terms & Conditions on the app or website. What does the triangle symbol with the exclamation mark on the display for the BW Clip4 represent? Tap on the reservation you want to cancel. Clicking those will show which amenity each spot provides. Spot hero should better vet the companies that they use. In 2020, we acquired the parking company Rover, giving us locations in Toronto, Edmonton, and Vancouver. If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. If something didnt go according to plan please reach out to us as soon as possible and well take care of it. Turn up the brightness of your screen. When our parking passes are sold through a third-party site, we no longer have the drivers contact information, which can cause a lot of issues. You can use your commuter benefits card within the SpotHero app by inputting your card info under the pre-tax payment type. SpotHero Coupon Code: Get $5 Off Your First Park. SpotHero for Business simplifies business parking for both employees and employers. Are there any restrictions when using my pre-tax benefit card? As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. When you arrive, follow the instructions included on your pass. If you do not feel comfortable, please feel free to give us a call at (312) 566-7768. All extra fees will be paid to the garage or lot office after purchase. When you drive to the exit gate, press the call button for assistance and speak with an attendant. Although its listed as a recurring charge, you will NOT be charged that amount again (unless youve booked a recurring monthly reservation, which will be noted pre-and post-purchase). Once these reservations are confirmed they will be reflected in your account and the parking pass will update. We are here to help! We have a secure checkout process. If your start date is the 15th of the month, your first bill through the parking operator could be for a month and a half. Try logging out and logging back in to double-check, and if you still cant find it, contact our Customer Heroes who will be able to locate your reservation and resend the confirmation to you right away. WageWorks Visa Prepaid Commuter CardCommuter Check Prepaid MastercardTransitChek QuickPay Prepaid Visa CardMyAmeriflex MastercardGoNavia Debit CardThe Beniversal Prepaid MastercardeTRAC Prepaid Mastercard. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. Nope! Can I pay oversize fees on Event Package reservations through SpotHero? Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. Get 15% Off First $5+ Parking Using SpotHero Coupon Code Opens SpotHero site in a new tab. If there is a contract, you will need to provide payments for the term of the contract. You can access your parking pass through the confirmation email we send you upon your purchase. ERROR_REC_NON_EXISTENT 4005 (0xFA5) The name does not exist in the WINS database. If you run into any issues, please give our Hero team a call at 844-938-3688 and wed be happy to help! We partner with garages throughout the country to provide you with a guaranteed parking reservation at a discounted price. The new license plate shows up immediately! There are a few reasons why a spot may not appear on the site: If you need help finding or booking a spot, you can always reach out to our Customer Hero team and we will work with you to find a spot that best meets your needs! We offer spots with a wide variety of amenities. Available on iOS only. Our monthly parking specialist can be reached directly at (844) 292-5257. While SpotHero does not physically hold a specific spot open for each reservation, we work closely with our partners to monitor inventory levels and avoid overbooking. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! Click on Promo Codes from the main menu in the app once youre logged in, and enter your promo code. Pro tips for using a parking scanner: Click the QR code to display it more prominently. Need a place for parking? What if I didn't follow the correct redemption instructions? With Business Profiles, you can also set up to automatically receive an invoice weekly or monthly plus automatically send the invoice to major expense report providers. While we do not specialize in oversize vehicle parking, we do have some spots that can park larger trucks and vans. If you dont have the app, thats ok too! Parking passes are sent to the email address that was used to book. If you have any trouble or questions feel free to contact our customer hero team for more information. How SpotHero Works What to Know Before You Park, How to Use SpotHero A Step-by-Step Guide. Totally! We get it. After you book one reservation, there will be an option to purchase this spot again, which will open up a checkout page identical to the one you just reserved. If you paid more, send us a picture of your receipt to support@spothero.com and well credit the difference to your account immediately. What are some first-time SpotHero user tips and tricks? Whether youre commuting to work, heading to the airport, or exploring your city, we have a parking spot near you. Scroll to the bottom, and click New Parker Promo Code to activate your discount and save on your next parking space. SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. Generally, the best codes are "store-wide" deals that can be used on any purchase at spothero.com. Once you cancel your reservation, you will receive an email immediately to confirm the refund. Can I refund a reservation as credit when using a pre-tax card? this app helps you get everywhere, easier by making it fast and convenient to find and reserve parking in major cities. If you paid to exit the garage, give SpotHero a call at 312-566-7768. If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. While oversize fees dont apply to every spot, well always make it clear in the spot details when an oversize fee is applicable. Don't think that are right people to listen to and wrong people to listen to. Update SpotHero to the latest version on PlayStore. riviera season 3 finale. Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. For example, if your reservation goes from 8 am to 8 pm, you can enter any time after 8 am, and must leave anytime before 8 pm. How do I change the dates/times on my SpotHero reservation? Nope! What does it mean when it says you have to be a patron of the store/building/etc? Garage rates differ by location, and they arent listed on our site. No. Have no fear, our Customer Heroes are here! For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. Follow these steps to resolve intermittent SpotHero app issues: This issue is usually caused by your network. Select which section youd like to update! Yes. We always want you to feel confident when you park, and we are here to ensure everything is going right. Were always looking to expand. Twitch: https://www.twitch.tv/gigobitesTwitter: https://twitter.com/GigoLPInstagram: https://www.instagram.com/gigo_lp/Merch: https://merch.streamelements.co. Our heroes would be more than happy to help out right away! SpotHero credit will apply automatically toward your next reservation as long as youre logged in and not checking out as a guest. A leading-edge research firm focused on digital transformation. A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. No need to pay that in the lobby of the garage, but hold on to that ticket for when you exit. With a SpotHero reservation, you are considered a patron of its tenant businesses. Getting late for the party? Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. Qualified Parking refers to pre-tax parking permitted by the IRS. The coupons you see at the top of this page will always show the best SpotHero discount codes first. SpotHero helps you get everywhere, Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. Discount details: 10% off your first reservation. Were excited to have been featured on The Today Show, in The Wall Street Journal, Chicago Tribune, and NPR. Arent listed on our full desktop website, log into your SpotHero account youll! Ever let anyone tell you that you can navigate from using your pre-tax card. Our marketing emails, including ones that contain Promo codes from the app or website speak! 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