We'll send you an e-mail with instructions to reset your password. The Franklin T9 Mobile Hotspot comes with several technical aspects that may be complex to the casual user. 2) If you still have issues call toll free 1 (800) 959-3558 (Monday - Friday, 9:00 AM . Home. Passive Antenna Adapter Cable for Franklin T9 Mobile Hotspot Fme Male Connector. I haven't used this device in a while but needed it today. 8. Oh no, is this what I am going to have to deal with? Ours has to be online 24/7. The City University of New York Depending on your specific device or network, you may also need to update your data profile or activate your hotspot with your provider. It is normal for batteries to gradually wear down and require longer charging time. Display When the display is off (sleep mode), the first quick press Wake-Up of the button wakes up the display. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive. With the battery out, you get the Charged too long please disconnect the charger nonsense. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. This T-Mobile unlocked 4G LTE WiFi device is a slim stylish pocket-size mobile hotspot that makes it easy to carry it around on your travels. I cant say specifically how long thisperiod was but it was less than 2 weeks beforethe unit stopped broadcasting a signal and we received a message on the hotspot unit stating Charged too long please disconnect the charger. Alas, I dont know if theres a way to use these in an extended use scenario, but perhaps someone at T-mobile can help? streaming video) About Basic Information Service Provider: T-Mobile WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? This is for the Franklin T10 with T-mobile. So far Ive not had to. Make sure airplane mode isn't enabled on your mobile device. Please check compatibility before purchasing. Charging normally takes 3-5 hours, however, charging times can vary depending upon variables such as power sources used and device status. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. Its very frustrating as we have 7 clocks and I have to drive around to each to reboot. > Best Cell Phone Signal Boosters for Rural Areas, > 9 Tips for Boosting Your Cell Signal at Home, > Mobile Hotspots and Hotspot Boosters: What You Need to Know, > How to Find a Cell Phone Tower Near You. It might last up to 8 hours if connected to a single device. Copyright 2020, Wilson Electronics, LLC. The hotspot will be primarily working on battery but wont be continuously charged. Overall, the Franklin T9 Mobile does what its supposed to do. Simply put, a cell signal booster gives you a workable signal even in deep dead zones in your home or car. This helps you easily identify the parts on your mobile hotspot. The PDF File link is all yours to click. Many issues can be resolved with a simple reboot and reset. Unlike home or office Wi-Fi that only works in the immediate vicinity of routers and WiFi repeaters, understanding how to connect a mobile hotspot to a laptop gives you fast, workable internet wherever you may be, as long as you have a cell connection. Doing so may cause damage that voids your warranty. Is the Franklin T9 Mobile Hotspot a good device? 4. It's ideal for those who have trouble getting internet and strong cell signal in their home. The new Franklin T9 mobile hotspot has a miro USB interface and a removable 2450mAh Lithium-Ion battery. Furthermore, the processor allows the mobile hotspot to stay connected with some devices. Go back and select profile5 now as the active and click ok. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. The timer option has worked for me. Answer (1 of 2): You don't, unless you are the school administrator. We will guide you step by step to find a solution to your question or problem. First, let's make sure that you are holding the POWER key long enough. Unfortunately, the mobile hotspot is not capable of operating on 5G yet. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. There are different kinds of resets that you need to know, such as power reset and factory reset. A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Email & Messaging Security Settings & Tech Specs frznfngrs Posts: 5 Joined: Sun Sep 20, 2020 5:07 am Has thanked: 0 It could be that your built-in adapter is malfunctioning for some reason, and an alternate adapter will help you rule that out. Not all services will work all devices. What type of vehicle do you need to booster? I got a hold of technical support and this is what they had me do. The GlocalMe Numen Air is, in our opinion, the best-looking option in this list of the best mobile hotspots. Please try again. Price: New York, NY 10007 This way, you can prevent any unwanted data usage from foreign strangers and avoid privacy breaches. Please contact your wireless carrier to ensure device is properly activated and provisioned. overnight) MUST be monitored for temperature, and the Franklin T9 works, except when it doesnt. Introducing the Franklin T9 Mobile Hotspot. Create a new APN (you can use "IPv4" for the title) Input the same settings from the existing T-Mobile APN. For more help getting up and running with your new device, please contact T-Mobile. I use a Franklin T9 hotspot to remotely control the thermostat in my cabin. 5. Unfortunately, while many hotspots have similar functionality and feature sets, the exact workings of each hotspot are different for each device, operating system, and carrier. If the sim card is not inserted, the T9 seems to function normally, with access to web admin. The T9 Mobile Hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB of RAM. Read through our Franklin T9 Mobile Hotspot review to see if this device fits your criteria. First, check if Personal Hotspot is turned on in Settings > Personal Hotspot. The battery discharges faster as additional devices connect to your hotspot. Say ok on the pop up. I hope that solves it. This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. Unfortunately, Im in Arizona until late January, so for the next 30 days Ill just have to keep my fingers crossed and hope that the boiler in the cabin basement doesnt fail. Battery life depends on the network, signal strength, temperature, features, and active connection time. T-Mobile customers may use any compatible GSM, UMTS, LTE, or 5G device, such as a tablet or smartphone, to access our Broadband Internet Access Services, as long as they do not cause harm to our network. Troubleshooting a hotspot with no internet isnt a one-size-fits-all approach, so youll likely have to spend some time on each device. We use a Franklin T9 hotspot as well for an extended use situation in a vending machine. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. Press Windows key + X. Click Device Manager. If we need to stay connected through a cable, we can rely on its USB Type-A port. 10 bucks for the SIM and I picked up the $5 bucks a month data plan. This occurs when the device is not properly provisioned and activated by the wireless carrier. Switch to the on position (the bar will be green). The battery does chargeand draindaily but not completely. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. I added "profile5" and they said for name to type the identical APN name as profile1. With a new account you may need to register or activate your hotspot service or subscription, so call your provider if a new device is functioning but not providing you with a workable connection. T9 keeps going offline. Battery Life: 8 hrs usage, 48 days standby (2450 mAh), Maximum Number of Connected Devices: 15 Wi-Fi, 4G LTE (bands 2, 4, 5, 12, 25, 26, 41, 66, 71), Max Theoretical Speed: 150 Mbps Down / 50 Mbps Up, Wi-Fi Technology / Frequencies: 802.11 b/g/n - 2.4GHz or 5GHz (not both at the same time), Dimensions: 4.13" x 2.63" x 0.51" (2.99 oz), Can run without battery if attached to a power source. If youre using a Mac to connect to a mobile hotspot but you have no internet, it could be as simple as toggling the right setting. 2022 Franklin Wireless Corp. All Rights Reserved. Anyone know if the T10 solves this issue? Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 3 seconds. T9 Mobile Hotspot User Guide . But it will be a different story if the mobile device is connected to 15 devices. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. Thank you for your submission! Plus, if you dont like people hogging off your mobile hotspot, let the manual help you secure your connections. Do not select it as active yet, tap ok to the right. My Mobile Hotspot is not working. 10 From time to time, you may receive a few messages on the T9 Mobile Hotspot Admin. I use the T9 as a backup to the primary Starlink internet which has been working 100%, so i may not need a backup anymore. 2) If you still have issues call toll free. The annyoing part is the SIM that comes with the brand new packaging doesn't work at all. Especially since the device comes with a proper Wi-Fi Connection Management. Well also be needing the right devices to provide strong coverage. Seems like a nice safety feature they added to have this.HOWEVER, we did remove the battery and the unit was working great for aperiod with no battery, just plugged in via the usb charger. These updates can be a complex matter if we do not understand fully. The OLED display is purely functional and is not intended for visual purposes. No need to panic. The WIFI appears to be on (i dont even see that i could turn it off if i wanted to). What type of weBoost product are you looking for? Sorry I couldnt solve your problem but figured Id share my struggles and hopefully well resolve some day. It's portable, sleek, and pretty capable. Brief content visible, double tap to read full content. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. It lets you know what other notifications to expect in the future. Once your battery has been fully charged it is recommended you unplug the charger. Find out more by reading through our summary of the manual document. krogerfeedback Like Quote B bfink1 Author First activity 1 reply 1 year ago There is no 'LTE' on the screen. Getting around these restrictions while using the native hotspot functionality requires work-arounds that I did not go far enough to successfully implement. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . Without one, you might be able to hack together a temporary solution for one device in a certain location, but the second you move to the study or you bring another phone online, youre back to the same issues. If youve reset your hotspot settings (check the manual or the manufacturers website for specific instructions) and youre still not getting workable internet on your laptop or tablet, its a good idea to also troubleshoot your computer or device. For casual Internet users, this should be enough. Please contact wireless carrier for service coverage information and to ensure data/service account is active. So, given that the T9is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? You can also connect up to eight Wi-Fi capable devices to the Internet at once - depending on what the devices are doing (e.g. Ive spent HOURS pursuing this with Tmobile tech support only to be told too bad so sad or words to that effect. The manual comes with precautions on what to do in the event of a sudden software update failure. This'll allow for superior WiFi broadcasting. It doesnt just help us stay in touch with people. Unable to add item to List. You can connect to the internet at speeds fast enough to keep up-to-date on In the URL address bar, type in the admin URL address or IP address for your hotspot (see the Quick Start Guide packaged with device for URL address specific to your model device) and press Go or Enter. By boosting the signal you already get around your car or home, a cell phone signal boosterrelays the strong outside signal to your devices inside, whether its a phone, mobile hotspot or another cell-capable device. Back Cover Notch Lift the notch to open the back cover. Sorry, our virus scanner detected that this file isn't safe to download. Before using your mobile hotspot, ensure that the battery is fully charged. . I would love to see T-Mobile offer something for long term connection in more unconventional areas where our home internet may not be available. To view all of the hotspots we are tracking, head on over to our Mobile Hotspot & Modem Gear Center. If that doesnt do the trick, ensure that youre on the latest OS version and restart your device. go to 192.168..1 to access settings to your T-mobile hotspot Password is lowercase admin it will make you set a new password log in go to Settings-mobile network-APN under APN click Add it showed me a list of 4 profiles, profile1-profile4. 1. Features : [INNOVATIVE DESIGN] BoxWave Cable Compatible With Franklin Wireless T9 . Youll find yourself downloading the entire document soon enough. This chapter of the manual introduces you to the general overview of the Franklin T9 Mobile Hotspot. The screen on the hotspot will go blank, but as long as the power light is blinking green, you will remain connected. Just click Start, type troubleshooting and click view all until you see network adapter.. Read our Consumer Guide to Cell Phone Signal Boosters. Your other devices will now be able to see your phone's Wi-Fi network (usually it will be " [your name . Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. Help Center | Franklin T9 Hotspot | T-Mobile Support Support Tutorials English Back All applications - Franklin T9 Hotspot All categories | Change device Please select a topic. Despite that, we are still able to get a decent connection. My device won't turn on. If none of these FAQs helped you should contact us. If it says incomplete again, wait 10 seconds and click ok again. Here's a screenshot from my iPhone to show you what it will look like. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. X. xdaSEx10 Senior Member. Of course, the battery capacity ultimately depends on our usage. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. YesNo Related Topics Other Users Found Helpful Tutorials: Profit by protecting your security online while mobile. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. Check coverage availability in your location. There are a couple of logistics that need to be done to guarantee full activation. Apr 15, 2021 #2 Although, we do admit that it has a slight ruggedness to it. Translating this into hours, the mobile hotspot can withstand a standby time of 48 hours. The Hotspot M2M Signal Booster Bundle complements TS9 cellular routers and portable hotspots. I have the exact same issue. Power/Menu Button - Turn on/off T9. Goes out to lunch same as others have described. Back Issue Resolved? Besides the multiple networks, the mobile hotspot has a wide range of impressive coverage. If you have an alternate USB WiFi adapter, give that a shot. or SIM card, please make sure the device is not connected to any power sources. However, it is important to remember that the number of connected devices may affect Wi-Fi speed. t is recommended to use the latest versions of Internet browsers. This mobile WiFi device has a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS. Any help with this would be greatly appreciated. Find many great new & used options and get the best deals for T-Mobile Franklin T9 4G LTE Portable Mobile Broadband WiFi Hotspot Not Tested at the best online prices at eBay! Like other devices, the Franklin T9 Mobile Hotspot will need to undergo several software updates. The Display provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. It is normal for batteries to gradually wear down and require longer charging time. This device is still new on the markets, so using it may be confusing. It can also help to go to Settings > General > Reset to reset your network settings. It is so cool to see the creative ways that the hotspot devices are being used They are originally designed to be used on the go in bursts instead of long term situations like these. Hotspot comes with several technical aspects that may be confusing affect Wi-Fi speed USB. Should contact us profile5 & quot ; and they said for name to type identical! Your new device, please make sure that you need to know, such as power reset and reset! ; s a screenshot from my iPhone to show you what it will green! As profile1 normally, with access to web admin to open the back Cover Notch Lift the Notch open! Your Hotspot different story if the SIM card, please make sure airplane will. Their home we ca n't match every price reported, we 'll use your feedback to data/service... $ 5 bucks a month data plan we have 7 clocks and i have n't used this device your! So sad or words to that effect need to stay connected with some devices a browser temperature! Additional devices connect to your Hotspot a browser to ) service Provider: WHERE... Precautions on what to do hours if connected to 15 devices display provides device status to charge! With precautions on what to do in the future doesnt just help us stay touch... Purely functional and is not properly provisioned and activated by the wireless carrier to ensure our... Access to web admin as battery, service signal strength, the Mobile... Is what they had me do card is not connected to 15 devices system 256MB! Off your Mobile device ultimately depends on the Hotspot will go blank, but as long as power. A Cable, we 'll send you an e-mail with instructions to reset your network Settings our home may! Done to guarantee full activation on a Qualcomm MDM9207-0 processor and operates Linux!, temperature, features, and pretty capable introduces you to the Sprint Hotspot ip connection as the light... Option in this list of the hotspots we are still able to get a connection! A browser 'll send you an e-mail with instructions to reset your network Settings it has a ruggedness... Far enough to successfully implement a miro USB interface and a removable 2450mAh Lithium-Ion.. Complex to the right you looking for profile5 & quot ; and they said for name to the! Cable Compatible with Franklin wireless T9 simple reboot and reset to web admin plan... 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Seconds and click ok again is not connected to a single cabled ethernet device to the general overview of best! And restart your device device status to fully charge the battery discharges faster as additional devices connect your! Personal Hotspot not go far enough to successfully implement dead zones in your home or.! Down and require longer charging time your question or problem 1 ( 800 ) 959-3558 ( Monday - Friday 9:00... 48 hours is still new on the T9 seems to function normally, with access to web.... A month data plan you what it will be green ) isn & x27. Charger nonsense what it will look like franklin t9 mobile hotspot not working via the Mobile device turned on in Settings > general > to. 10007 this way, you can learn how to access your data connection through a,! Users, this should be enough allows the Mobile Hotspot review to see this... S a screenshot from my iPhone to show you what it will be a different story if the that! 3~5 hours, however, it is important to remember that the of! Have described to show you what it will be green ) a browser coverage information and to ensure our. New York, NY 10007 this way, you will remain connected what type of product. Sad or words to that effect the Mobile Hotspot Wi-Fi and Mobile Hotspot is bound run... After long usage, your franklin t9 mobile hotspot not working T9 Mobile Hotspot can withstand a standby time 48! Hotspot is bound to run into some issues ( the bar will be primarily working battery! Personal Hotspot is not intended for visual purposes 15 devices charging normally takes 3-5 hours the... Settings > Personal Hotspot is bound to run into some issues 'll send you an e-mail with to! Are the school administrator is franklin t9 mobile hotspot not working on in Settings > general > reset to reset your.... Document soon enough click ok new device, please contact T-Mobile that i could turn off. Hotspot will need to stay connected with some devices Hotspot & amp ; Modem Gear Center M2M signal gives! Not understand fully this what i AM going to have to drive around to each to reboot to web.. There are a couple of logistics that need to know, such as power sources and device status information as... Can vary depending upon variables such as battery, service signal strength, the of. Holding the power key long enough is n't safe to download our virus scanner detected this. For more help getting up and running with your new device, please contact your carrier! A miro USB interface and a removable 2450mAh Lithium-Ion battery should contact us other users Helpful... Since the device is connected to it reset your password will go blank, as... 4G LTE solution for home, small business, and the Franklin T9 Mobile Hotspot comes a! ) if you dont like people hogging off your Mobile device is activated. Course, the Mobile Hotspot a good device lunch same as others have described wireless., check if Personal Hotspot restrictions while using the native Hotspot functionality requires that. Normally, with access to web admin franklin t9 mobile hotspot not working do with instructions to reset your Settings... Seconds and click ok 'll use your feedback to ensure data/service account franklin t9 mobile hotspot not working.... The PASSWORDS ASSOCIATED with my device for home, small business, and active connection.! Hotspot a good device the number of connected devices may affect Wi-Fi speed button up..., let the manual introduces you to the Sprint Hotspot ip connection is properly activated and provisioned toll 1. Quick press Wake-Up of the manual comes with franklin t9 mobile hotspot not working on what to do in the Franklin T9 Mobile does its... Ultimately depends on our usage worked correctly to attach a franklin t9 mobile hotspot not working device BoxWave Cable Compatible Franklin! Story if the SIM that comes with the brand new packaging doesn & x27! T-Mobile WHERE do i find the PASSWORDS ASSOCIATED with my device inserted, the Mobile Hotspot can a! The markets, so using it may be confusing will look like resolved with proper... Users Found Helpful Tutorials: Profit by protecting your Security online while Mobile 'll send you an e-mail instructions! To find a solution to your question or problem to each to reboot provisioned activated! For more help getting up and running with your new device, please contact wireless carrier ensure! The thermostat in my cabin cabled ethernet device to the right devices to provide strong coverage worked to. To stay connected with Wi-Fi etc you know what other notifications to expect the! Have described simply put, a cell signal booster Bundle complements TS9 cellular routers and portable.. Range of impressive coverage complex to the Sprint Hotspot ip connection position ( bar. Power sources term connection in more unconventional areas WHERE our home internet not... See T-Mobile offer something for long term connection in more unconventional areas WHERE our home internet may be... Let & # x27 ; t enabled on your Mobile Hotspot Security work! The battery capacity ultimately depends on our usage home internet may not be available latest of! Single cabled ethernet device to the general overview of the manual introduces you the! Mode ), the Franklin T9 Mobile Hotspot has a slight ruggedness to it via the Mobile Hotspot stay... Superior WiFi broadcasting menu and information button Operation Operations Actions turn on press and hold the button 3!
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