The ticket sales business published a statement when fans were left frustrated as their website repeatedly crashed when they were logging on to try and nab a ticket to see Taylor. } return; creative_name: window.adInfo.adtitle, let bidders = ['a9', 'ix', 'iris']; The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." } window.dataLayer = window.dataLayer || []; It says its invalid. var checkJWReady = setInterval( function() { console.log("Permutive video ad click"); var videoParams = JSON.parse( decodeURIComponent( 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) ); There are a handful of presale events scheduled for Madonna's Celebration Tour before public sale . "You didn't provide the service. "The. var player_jwplayer_zYfKLs96_zhNYySv2_div = jwplayer(el).setup(videoParams).on("ready", function(){ Taylor Swift blasts Ticketmaster for 'Eras' tour rollout On Monday, many fans shared screenshots of the email from Ticketmaster on social media and celebrated the possibility that they. console.log("Permutive video ad play"); Buyers are only allowed to purchase six tickets at a time. But infuriated fans report the ticketing website appeared to crash or freeze during purchase. }, } }, } "When Taylor said 'I think there's been a glitch' she was talking about the Ticketmaster verified fan presale for The Eras Tour," one fan said. var vastParams = new URLSearchParams( vastURL.search ); You were invited to a show in a city you initially selected during registration for the TaylorSwiftTix presale powered by Verified Fan. I feel like I did something impulsive in panic mode, and I am disappointed in Ticketmaster and Live Nation for letting it get to this point of just being a complete frenzy. Users who are registered for the program will be notified if theyve been selected for a presale code or if theyve been placed on a waitlist before tickets go on sale widely. headertag.cmd.push( function() { "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale," Ticketmaster said in a statement Tuesday. The All Too Well songstress, 32, announced earlier this month that she was embarking on her first concert tour in nearly five years, leading more than 3 million eager fans to register for Ticketmasters Verified Fan presale. if ( localStorage._pdfps ) { function allBiddersBack() { name: jwInfo.title, "Ticketmaster is like, 'We're sorry about all the technical problems, this demand was unexpected,' as if Taylor Swift isn't one of the biggest artists in the galaxy," one fan tweeted. } else { The tour, which kicks off in March 2023, is the 32-year-old singer's biggest U.S. stadium tour ever. name: jwInfo.title, }, resolve( url ); Taylor Swift fans are suing Live Nation Entertainment, the parent company for Ticketmaster, following the presale debacle last month for her 2023 "The Eras Tour." According to court. const iasConfig = { Service. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); published_at: new Date(jwInfo.pubdate).toISOString() Ticketmaster tweeted a statement that cited "historically unprecedented demand" for tickets, saying "millions" of people were attempting to buy them. } title: window.adInfo.adtitle, duration: Math.round(jwInfo.duration), // in seconds console.log( '10sec played: ', id ); Yes, if registering from outside of the U.S. please include the country code with your telephone number. The system then randomly chose among the many registered users. } High demand for Taylor Swift concert tickets led Ticketmaster to delay the West Coast pre-sale. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); Our system aims to prevent these big and bad bots from buying up all of the tickets just to resell them at extremely high prices. TheErasticket-buying saga has since annoyed many proud Swifties, whove taken to social media to voice their complaints. Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. description: jwInfo.description, headerBidderBack('a9'); duration: Math.round(window.adInfo.duration), Buyers are only allowed to purchase six tickets at a time. description: jwInfo.description, (0.75 >= progress && false === window.adlock_75) || } else if ( bidder === 'iris' ) { (0.25 === progress && false === window.lock_25) || } ); (Fox News Digital / Fox News) A fan who had been sent a verified code was told the Ticketmaster . enriched_data:{ While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. Ticketmaster cancels Taylor Swift public ticket sales due to demand, 'insufficient' supply. } }, var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); }, Ticketmaster also issued an apology last month to Swift and her fans on social media and in astatementto NBC News. Scalper bots are big, ugly and unfair. Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. Also, I used the link from the text just on a desktop. } ); Fees," one person wrote. } So grab your and your crew, and come party, for evermore! However, while she did get a presale code the experience was far from positive and left Paige with 2000 other hopeful fans ahead of her in a queue that had been paused for over three hours. To give people working codes!!!!. Should you receive an error, double-check you entered the access code exactly as it appears in the text you receive or that you are signed in using the account you registered with. console.log("Permutive video event:", e); utm_campaign = getCookie('utm_campaign'); "Thank you for your patience as we continue managing this huge demand," the company said. language: "English", //language of the content } But the numbers dont tell Taylor's story half as well as she could. window.amiPlayersData = {}; var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); With little inventory left and even bigger crowds expected Friday, on Thursday Ticketmaster and Swift's team decided to cancel the final onsale. try { window.lock_75 = true; Know your Ticketmaster password, or reset your password in advance. var playerInstance = jwplayer(el); // return true if all bidders have returned ", "Once I realized how many people were impacted by this and how I fed into what resellers do, which is prey on people who are in that panic mode, it didn't feel good anymore.". language: "English", //language of the content } The devastated music lover splashed out the shocking amount after finding herself embroiled in the recent ticket sales debacle that played out when the chart-topping star put her latest batch of her Eras tour dates on sale. }).on('adPlay', (e) => { }); window.lock_75 = false; Turn on desktop notifications for breaking stories about interest? Upon landing, enter your unique access code to unlock the venue page. You didn't provide the service. Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. var custParams = new URLSearchParams(); "fullscreen on" : "fullscreen off", Any presale codes and links should continue to work at the new time, Ticketmaster said. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. if ( window.jwpDef[vHash].advertising.schedule ) { Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. }, Ticketmaster gave select fans another opportunity to purchase tickets for Taylor Swift's "Eras" tour on Monday, after the company was widely criticized by Swift and her fans for website. Swifts representatives and Live Nation Entertainment did not immediately respond to requests for comment. console.log('AMI jwp ad params', videoParams); Taylor Swift ticket sales weren't too swift on Tuesday morning. if ( bidder === 'a9' ) { There's some bad blood brewing between Taylor Swift fans and Ticketmaster. url = vastURL.toString(); When the presale began November 15, fans found themselves in virtual lines of thousands if. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); Discovery Company. Fans were irate about Tuesday's ticket snafu. type: "video", ) { window.amiPlayersData[id] = { In response to the demand, Ticketmaster has shifted the start times of pre-sales for Swift's other concert dates. We promise that you'll never find another party like THE TAYLOR PARTY: TAYLOR SWIFT NIGHT, a Taylor Swift Inspired Dance Party. var playerInstance = jwplayer(el); ive been a fan for 9 years , april 28th better hurry up!! "(Waive). ad: { I feel guilty. console.log( "AMI jwp amazon bid callback", new Date().getTime(), bids ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). if (jwplayer(el).getState() !== 'idle' && jwplayer(el).getState() !== 'complete') { window.permutive.track("VideoAdPlay", { According to Ticketmaster, 2.4 million tickets were sold during presale. As always you can unsubscribe at any time. For example: based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing) thats a stadium show every single night for the next 2.5 years.. duration: Math.round(jwInfo.duration), // in seconds With our technology keeping the big bots out, you have a better opportunity. } }); If eligible, you will receive a code via text message prior to the presale. } (0.5 === progress && false === window.lock_50) || In a . Pre-sales for a handful of dates on the singer's new tour began Tuesday. Keep your phone handy youll receive text messages 2-4 hours before the Presale. Thousands of fans will fill State Farm Stadium in Glendale, Arizona, on February 12, 2023, to see who . console.log(jwInfo); } The US leg of "The Eras Tour" begins March 18 at the State Farm Stadium in Glendale, Arizona and wraps August 5 at SoFi Stadium in Los Angeles. keywords: jwInfo.tags.split(","), //keywords for the page setCookie('utm_medium', utm_medium, {expires:1800, path: '/'}); "Ticketmaster is a multi BILLION dollar company. enriched_data:{ enriched_data:{ The Capital One sale, which requires a Capital One credit card, was originally scheduled for 2 p.m. local time on Tuesday but has been pushed back to 2 p.m. local time on Wednesday instead. Due to demand, after entering your code you may experience a longer than usual wait time during the ticket search. Ticketmaster introduced the Verified Fan program in 2017. type: "video", If YOU are waiting theres no hope for mortals. name: jwInfo.title, } // flip bidder back flag if ( adsParseUrlParams( 'utm_campaign' ) || typeof getCookie('utm_campaign') !== 'undefined' ) { }); } } After scoring a record deal with Big Machine Records, she released her self-titled debut album in 2006 and toured as an opening act for country artists like Tim McGraw and Rascal Flatts. window.jwpBids[vHash] = {}; Not all events are sold on Ticketmaster. play_id: el, //this will stay constant for all of the events emitted during the same video play IE 11 is not supported. Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans. We hope you can Shake It Off because You're On Your Own, Kid. Do not exceed the ticket limit (if applicable). }); Additionally, the suit cited thecancelation of the tours public ticket saleon Nov. 18 due to what Ticketmaster described as extraordinarily high demands on ticket systems and insufficient remaining ticket inventory to meet the demand. window.lock_50 = false; } ", READ MORE | Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career', However, Ticketmaster told CNN Business that the "site is not down" and that "people are actively purchasing tickets. } utms.utm_campaign = utm_campaign ; He then went . video_id: decodeURIComponent( "zYfKLs96" ), utms.utm_source = utm_source; International tour dates will be announced later. The plaintiffs also allege that Ticketmaster intentionally and purposefully mislead ticket purchasers by permitting scalpers and bots to access the presale, providing more codes than ticket allotment, and scheduled the general ticket sale knowing they would not have the quantity necessary to fulfill the demand. Delivered Wednesdays. play_id: el, //this will stay constant for all of the events emitted during the same video play If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. } How to Get Paramore Tickets Paramore are embarking on a 26-date tour in 2023 and giving fans the chance to buy presale tickets starting Thursday, November 10, at 8 a.m. local venue time. })(); Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled, a tweet from the ticket agency read on Thursday. The presale for the highly anticipated Taylor Swift "Eras" tour began on Tuesday, and it was a fiasco for Ticketmaster, with errors galore. }] tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name duration: Math.round(jwInfo.duration), // in seconds // if length is equal to bidders, all bidders are back Kinder noted the petition still needs to be accepted by the court. vastParams.set( 'cust_params', decodeURIComponent( custParams.toString() ) ); We're getting close to the Big Game Super Bowl LVII. video_id: decodeURIComponent( "zYfKLs96" ), } let url = window.jwVastTag[vHash]; Please note that this form cannot be used to reset your Google or Facebook password. Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed, Ticketmastersaid. utm_source = getCookie('utm_source'); video: { duration: Math.round(jwInfo.duration), // in seconds description: jwInfo.description, " Eras" tour tickets are priced from $49 to $450, with VIP packages starting at $199 and reaching $899. After all, its the intangibles that elevate Swift into the stratosphere of our pop culture planet, allowing the 24-year old singer-songwriter to orbit in a more rarified air. } else { function headerBidderBack( bidder ) { name: jwInfo.title, } name: jwInfo.title, description: jwInfo.description, She is awkwardly honest and powerfully empathetic; a brazen superfan, loyal friend, fierce protector of hearts; and one of the worlds greatest ambassadors for the power of just being yourself. if ( window.amiPlayersData[id]['m3'] === false && pct >= 3 ) { } m10: false window.lock_100 = true; title: window.adInfo.adtitle, language: "English", //language of the content For a faster checkout, make sure you have a valid credit card with updated billing information in your account. (0.25 >= progress && false === window.adlock_25) || If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. }, The process is simple. if ( vastParams.has( 'cust_params' ) ) { Go to the registration siteprovide from your venue email, and connect your Ticketmaster account, or. console.log("Permutive video play progress " + progress); enriched_data:{ No. For a faster checkout, make sure your billing address and credit card information is up to date prior the start of the presale. requestManager.ix = true; 2023 CNET, a Red Ventures company. var mHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); }).on('mute', (e) => { "We have already seen that Ticketmaster cannot arrange a pre-sale," she said. Taylor Swift in ConcertShe is, quite simply, a global superstar. } Opening multiple windows or tabs to purchase tickets, may result in errors. There's some bad blood brewing between Taylor Swift fans and Ticketmaster. ", 24/7 coverage of breaking news and live events. "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage," the company said. if ( window.amiPlayersData && window.amiPlayersData[ this.id ] ) { vastURL.search = vastParams.toString(); progress: Number(progress), console.log("AMI jwp bidding failed", e); }).catch(function(e){ Surrounded by Swifties, you'll sing and dance through all her iconic eras. } var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); if( adsParseUrlParams( 'utm_medium' ) ){ }).on('fullscreen', (e) => { if ( allBiddersBack() ) { Ticketmaster also tweeted that fans with presale codes should use the link that came with that text message rather than going straight to the Ticketmaster homepage. var vastURL = new URL( url ); Nearly two dozen Taylor Swift fans filed a complaint Friday in Los Angeles County Superior Court against Ticketmaster, alleging intentional deception, following major issues with the Taylor Swift: Eras Tour presale tickets, which left many fans unable to buy tickets for the singer's upcoming tour. 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The Verified Fan presale for Taylor Swift tickets went on presale Tuesday, but fans are reporting the site.
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