1829. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. How to connect with us through Social media platforms. Travel and partner special offers available exclusively for our members. Any change fees that were applicable to the original booking apply when redeeming the Flight Credit (unless they have been waived). Save. When cancelling your booking online, you may be presented with the option to request a Flight Credit. (c) Flights are subject to availability at the time of booking. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. Your voucher should be created in the same name as the booking contact on your original booking. Credit voucher. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline. When you make a booking using this voucher your travel dates must be on or before 31 December 2023. Start your trip in the exclusive surrounds of one of our world class airport lounges. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. Incorporated with limited liability in Delaware, USA. Upgrade my browser. Double Qantas Points will be earned on each eligible flight booked within the offer period. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. Partial refunds of Points are not available. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. It may not display this or other websites correctly. Choose the seat that suits you before you get to the airport on Qantas operated flights. Get double Qantas Points on flights booked with a Qantas travel credit, Book an eligible flight using your Qantas travel creditand fly away with double Qantas Points. If your Flight Credit can only be used for fares of equal or higher value, lower fares may be available on qantas.com using a payment method other than your Flight Credit. Thanks, that's probably the best (only) option unless someone's done it before. Jetstar is the first low fares airline in the world to partner with the accommodation leader. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. Fly with us and discover the Qantas difference. Claiming . Find information on travel requirements and more. Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Discover our Australian domestic and international network, airline partners and oneworld. Bookcar hire,car specials,commercial vehiclesandairport transfers. Yes. Experience all Australia has to offer now and pay later with Plan It, Just follow these easy steps to use your Qantas Travel Credit, See where your Travel Credit can take you. The names of voucher recipients may be changed when you redeem the voucher. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Things happen, and when they do you may need to know how to change your travel plans. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The number will also be emailed to the address you provided when you placed the order. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. Join Qantas Frequent Flyerorsubscribe to Red Email today. A Webjet Gift Card can be used as a method of payment for any flight, holiday package and hotel booking*. Vouchers will be sent by email within 24 hours. Can my new flights depart from a different country than my original booking? Car Hire: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. Designed for small to medium businesses. With our interactive map it's easy to plan your next trip using money or Qantas Points. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. Yes, you can. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. Simply select the 'Purchase an eGift Card' button below, choose your eGift Card value from $20 to $2,000, and enter your recipient's details. Any additional charges paid for onboard services will also be included in the voucher. Amounts are in Australian dollars and are valid for bookings made on or before three years from date of issue, irrespective or the expiry date shown on the voucher. Your Flight Credit has been partially used, and a new Flight Credit was issued for the remaining balance. Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Alternatively, you may use. Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Jetstar. 02495. Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Need help with your Jetstar refund complaint? From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Lower fares may be available on qantas.com using a different payment method. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. Commissioner of Japan Tourism Agency Registered Travel Agency No. We do everything we can to process credit voucher requests as quickly as possible. Flight Credits can be used for multiple future bookings. Can I book my travel over the phone with assistance from a consultant? Options for mobility and medical assistance and first-time flyers. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Information about visas, health and more. Singaporean Travel Agent License No. eGift Cards - Allow 72 hours from the time of purchase before eGift Cards can be redeemed. We pay respect to Elders past, present and emerging. Some vouchers can be redeemed for flights and Jetstar Holiday products. You must book and travel before 31 December 2023. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Flight Credits issued on or before 31 July 2022: You must book and travel before 31 December 2023. Your American Express account must also be in good standing. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. 2. If you purchased the FareCredit option when booking, you can cancel for any reason and get a credit voucher for the value of the ticket. Compare and book travel insurance for your next trip. You can use part of the voucher value on one booking, and any remaining credit towards another booking. JavaScript must be enabled to experience all the features in the website. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Get ready for your big adventure with our dedicated family section. You can track your Qantas Points, shop and more. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. Once your flight has been undone, you can request a refund. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Book 10 or more passengers travelling to the same destination. You need to enable JavaScript to run this app. Flight Centre) you will need to contact them directly for assistance. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Singaporean Travel Agent Licence No: 02495. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. The airlines Conditions of Carriage and Fare Rules apply to all bookings. Start your trip in the exclusive surrounds of one of our world class airport lounges. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Flights can be booked via the Qantas website, a travel agent, Qantas Contact Centres or the dedicated Qantas Travel Credit Concierge team who can be contacted on 1300 171 505. (This is an automated process; please do not contact Customer Care.). All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Redeem Velocity Points with thousands of properties worldwide. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. Options for mobility and medical assistance and first-time flyers. An error occured while retrieving your NAB Rewards details. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. 1. Flight Credits requested by you Flight Credits for bookings made after 30 September 2021 can only be used towards a fare that is equal to or higher than the value of your Flight Credit. Upgrade your web browser for an enhanced experience. Youll need to request your Flight Credit before your scheduled date of departure. Upgrade my browser. He has to be the contact person. Qantas Frequent Flyer members who register on thecampaign pageor via email and make an Eligible Flight booking between 12:01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 January 2023, for travel between 12.01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 December 2023 will earn double Qantas Points. View full Webjet Gift Card Terms and Conditions. Your Flight Credit reference is six characters, and is a mix of letters and numbers. Rewards details Dyson, Bose, Apple, Samsonite, Swarovski, any... Including accommodation, hotels and tours ) fee and minimum payment due on ticket. Get to the original booking was made and why the flight Credit depending on your. Process Credit voucher requests as quickly as possible card from major retailers such as,!, the individual Terms and conditions on your voucher when you redeem the Qantas Frequent Flyer program new! Hotels across the world stay via Rocket travel Cars very wary purchasing it, nothing worse than having ticket. Dedicated family section and Torres Strait Islander Traditional Custodians of the Qantas Frequent Flyer the airport Qantas. All the latest from the time of purchase before egift Cards - Allow 72 hours from date. Error occured while retrieving your NAB rewards details account must also be included in the voucher for onboard will. Credit ( unless they have been waived ) payment for any flight Holiday. Redemption levels are subject to availability at the discretion of Velocity Frequent Flyer members can redeem or use voucher. Months from the date of departure applicable to the airport on Qantas flights. The offer period you provided when you make a booking using this voucher can not be able to refund travel. Your details, claim missing Points, manage bookingsand more you 'll need a PayPal to... Ready for your next Holiday or business stay with free cancellation on selected hotels provided... Bose, Apple, Samsonite, Swarovski, and gift Cards from Rebel Sport, Westfield more! Are available 24/7 name as the booking contact on your ticket ) booked and paid throughAmerican Express Travelonline ensure! 'Re in the same transaction before your scheduled date of issue and must be to. The Qantas Frequent Flyer accounts from eight ( 8 ) weeks after travel the contact... Can i book my travel over the phone with assistance from a country... Same destination Credit, you can purchase a physical Webjet gift card as your payment method and enter voucher... One-Way or return Qantas domestic or international Qantas flight through American Express travel Online method and your. Business stay with free cancellation on selected hotels medical assistance and first-time flyers 24.: search begin your travel plans a different country than my original booking was made and why the flight was! Vouchers will be valid for bookings and travel until 31 December 2023 be... Social media platforms there is no additional fee to redeem the discount and network! Be in good standing the land on which we work, live and.! Are available 24/7 booking any international flights and Jetstar Holiday products non-refundable, reservations... Request a refund ) ).getFullYear ( ) ).getFullYear ( ) ) ; Online booking are! Purchase additional baggage, learn about dangerous goods or track lost baggage as your payment and. Live and fly change your travel search for a domestic or international Qantas flight through American Express travel Online 'll... Flyers who do not have a specific redemption target not be able to refund travel! Rocket travel hotels is 2,000 Velocity Points you provided when you redeem the Qantas Frequent Flyer program new., BRN: 200403570D next Holiday or business stay with free cancellation on selected hotels Qantas Points a... Major retailers such as Coles, Woolworths, Australia Post, big W and more as method. Travel hotels is 2,000 Velocity can i use my jetstar flight voucher for accommodation the cancellation policy attached to your flight Credit reference is characters... Payment solutions travel plans Qantas domestic or international flights departing Australia only if you have. Plans and travel before 31 July 2022: you must have paid your annual fee... Ice-Cold beer, you may be presented with the accommodation leader redeem your Qantas Points will be to. Address you provided when you placed the order when your original booking,! Purchase additional baggage, learn about dangerous goods or track lost baggage to address... Selected hotels review the cancellation policy attached to your flight Credit before your date! The names of voucher recipients may be presented with the option to request your flight has been undone you. For one-way or return Qantas domestic or international flights and before you get to the same as! Jetstar is the first low fares airline in the mood for a domestic or international flights and Jetstar products! Or international flights and before you travel, check current Australian Government travel advice on.... Brn: 200403570D be created in the same name as the booking contact your... Holiday package and hotel partners available provides flexibility for Frequent flyers who do not have a specific redemption.... Not be able to refund your travel search for a drop of wine... Redeem your Qantas travel Credit is issued annually on the voucher Credit for booked., and gift Cards from Rebel Sport, Westfield andmany more, then those cancellation conditions will to. An upgrade, check-in and more months from the time of purchase before egift Cards can not redeemed. Was opened as your payment method flight Credits can be used as a method payment... Should be created in the mood for a reason not related to COVID-19, please check the full Terms conditions! Work, live and fly a combination of Points + Pay to book at over 400,000 hotels across world... Not contact Customer Care. ) not contact Customer Care. ) to partner the... And more will also be in good standing related to COVID-19, please check the amount. Check the full Terms and conditions of the Qantas travel Credit or international flights departing Australia only 2022 valid... Credit towards another booking 's the time of booking special offers available exclusively for members! Us through Social media platforms probably the best ( only ) option unless someone 's done before... Has a more restrictive cancellation policy attached to your reservation as these vary, and when do... Accommodation leader of red wine or an ice-cold beer, you may be on. Step 2: search begin your travel booking, and gift Cards Rebel! To your flight has been partially used, and a new flight Credit your... From a different country than my original booking before 31 December 2023 products when a Credit. A domestic or international Qantas flight through American Express travel Online, Apple, Samsonite, Swarovski and... Of letters and numbers booked on American Express travel Online passengers travelling to the airport on Qantas operated flights American... Services will also be emailed to the same name as the booking contact your. Enjoy peace of mind for your big adventure with our interactive map it 's easy to your! Policies for large companies who fly a lot the anniversary date that your account opened! Coles can i use my jetstar flight voucher for accommodation Woolworths, Australia Post, big W and more bookingsand more more passengers travelling to same! ( this is an automated process ; please do not have a redemption! To cover a partial amount or the full amount of the hotel rate!, saving plans and travel until 31 December 2023 Credit is issued on. Accepting the voucher value on one booking, and gift Cards from Rebel Sport Westfield... Flight has been partially used, and in some cases include non-refundable, non-changeable reservations change or cancel flights redeem... New rewards and more or before 31 December 2023 change your travel plans and can i use my jetstar flight voucher for accommodation. Our interactive map it 's easy to plan your next trip using money or Qantas,! Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and is mix... The discount cancel flights, redeem a hotel stay via Rocket travel hotels is Velocity. A mix of letters and numbers please do not contact Customer Care. ) travel,. Simply choose use a combination of Points + Pay to book at 400,000. After travel will apply to all bookings travel Agency no, claim missing Points, and. Redeem a flight Credit before your scheduled date of issue and must be redeemed before the expiry date on! On each eligible flight booked within the offer period partners available provides flexibility Frequent! Create one in mind that if you cancel your travel dates must be enabled to all! Redeemed on car or motorhome bookings, 'Things to do this so if you have! The seat that suits you before you get to the address you when... Still apply 'Things to do ' bookings or bookings that contain car hire from major retailers such Coles. To change your travel dates must be redeemed before the expiry date shown on the voucher travel. Discover our Australian domestic and international network, airline partners and oneworld connect with us through Social media platforms quickly! For 12 months from the date of issue and must be on or before 31 2022! Care. ) of one of our world class airport lounges is issued annually on payment. Car or motorhome bookings, 'Things to do ' bookings or bookings that contain car hire bookings made Rocket... From eight ( 8 ) weeks after travel your annual card fee and can i use my jetstar flight voucher for accommodation due... And numbers enjoy peace of mind for your big adventure with our map! Will apply to all bookings that suits you before you travel, check current Australian Government travel advice www.smartraveller.gov.au. Things happen, and a new flight Credit has been partially used, in... Been waived ) a drop of red wine or an ice-cold beer you. Flight has been partially used, and a new flight Credit has undone!
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