If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. How Much Does it Cost to Go to Universal Studios? The Disney Travel Agents at The Vacationeer can help you plan and book your Disney World, Disneyland, Disney Cruise Line, or Adventures by Disney vacation. If youre looking for a way to contact Sandals regarding a reservation, complaint, or general inquiry, youve come to the right place. They will require you to go through the travel agent/ 3rd party to handle it and they may have their own cancellation policies in place. The Vacation Cancellation Protection Benefitoutlines the refund conditions. groups direct line 1-800-327-1991 (EXT 6172). All bookings for Kurason island Poolside Butler Bungalow with Patio Tranquility Soaking Tub at Sandals Royal Curacao will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. Include your booking reference and any other relevant booking information, Try to keep the substance of your complaint concise and to the point, Include the rectification or solution that you seek, you should contact our customer service office on, you should write to our customer service office at, you should include a letter about your injury or illness from your doctor if you can; and, you will transfer to us any rights you have against the supplier or any other person, so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. It would mean giving up your dream holiday at one of the top luxurious in the Caribbean. You'll be issued a temporary credit. Sandals cancellation refund 6 years ago Save I booked a Sandals reservation in early January and promptly paid the $400.00 deposit. Many airlines offer online check-in via their website. Any airline concerned may however provide refreshments etc. Bookings made 90 days or less prior to arrival must be paid in full at the time of booking. They're valid for 12 months from your original date of arrival. How Does a Free Week at Sandals or Beaches sound? Requirements may change and you must check the up to date position in good time before departure. The phone number for Sandals Resorts is 1-888-726-3257. Any other revisions to the booking (i.e. Please note we will not reimburse any call charges to our helpdesk service which have been made from a mobile telephone. 17 resorts on the Caribbean's best beaches. Please note flight options are non-refundable but may be amended in certain circumstances, subject to payment of the amendment fees and other associated costs listed in these terms and conditions. A contract will only come into existence between us when you have paid the price payable on booking and we have issued our booking confirmation to you. Certain airfares may be nonrefundable regardless of time of cancellation. more, Get answers to your questions about Jamaica, THE LIST, Drivers, taxis, or tour companies, covers ALL of Jamaica? This list also forms the basis of the UKs Air Safety List.. We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. We are unable to guarantee any seat requests for specific seating arrangements and it may not be possible to obtain seats together. Can You Cancel Sandals Reservation and Get a Full Refund? The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is ++44 207 581 9895. This applies to children and babies. This general customer service telephone number should help resolve any issues you may be experiencing. Its free and easy to join! Determine the right size before you purchase. Complimentary in-flight catering and non-alcoholic beverages are usually provided on transatlantic flights only. You may seek legal redress if you feel that you deserve a full refund or are unhappy with a travel certificate. Cancellation fees may apply in certain situations. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. As long as you're 45 days in advance of the trip, you shouldn't have any problem getting the $400 back. This in turn may make it difficult for you to book other airline tickets. Besides helping you cancel your Sandals reservation and get a full refund; we can help you with other services as well: Want to learn more about our services? 70 days to 57 days (inclusive) before departure date, 56 days to 46 days (inclusive) before departure date, 45 days to 31 days (inclusive) before departure date, 30 days to 0 days (inclusive) before departure date / No show. You can reach the Sandals customer service team by calling 1-888-SANDALS. Paul J. Higgins. Report inappropriate content JamesinSD San Diego. If you dont, we reserve the right to treat your booking as cancelled. C. Unique receives compensation and/or additional financial benefit in connection with the placement of insurance and from the sale of the Travel Protection Plan. (b) If notice is received 30 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees. When you become a member of the Sandals Select Rewards program, you join an exclusive group of guests that call our resorts their Home Away From Home. These services will be provided either directly by us or through independent suppliers contracted by us. Sales (if you would like to make a new holiday reservation): Administration (if you want or need to speak to us regarding an issue before you travel): Accounts (if you want or need to speak to us regarding a payment issue before you travel): If you have a complaint, please use our contact details and follow the guidelines as set out in Section 12. you are over the age of 18 and have full legal capacity and sufficient authorisation to make bookings and enter into legal agreements; you have the consent and availability of all persons named in the booking to enter into the booking on their behalf pursuant to these Terms; you have the authorisation of the parents of any persons under 18 years of age named in the booking (applicable to Beaches Resorts) to enter into the booking on their behalf pursuant to these Terms; all persons named in the booking have accepted the Terms; you will assume responsibility for informing all persons named in the booking with regards to relevant details and other pertinent details; notwithstanding the statements set out in our Privacy Policy, you are responsible for ensuring the accuracy of the personal details or any other information supplied in respect of yourself and any other person travelling on the booking; you will be responsible for paying the deposit and the full price, for making any amendment and cancellation requests, for paying any additional charges in relation to the booking and for all other matters concerning the booking; you guarantee that all the personal information provided in the process of making your booking is correct; and. 4 CREDIT CARD PAYMENT:We accept payment by credit card. The offer covers new bookings made up to March 31, 2022. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. Review and complete the transaction. Is Adventures by Disney Australia Worth It? You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name. We are not responsible for the provision of Extras or for anything that happens when Extras are being provided to you by the operator and/or supplier as the case may be. This will give us the opportunity to resolve the Failure whilst you are on your holiday. This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. THE GUEST(S) FURTHER ACKNOWLEDGE(S) AND AGREE(S) THAT THESE TERMS ARE EXPRESSLY INTENDED TO BENEFIT AND BE ENFORCEABLE BY NOT ONLY UNIQUE TRAVEL AND ITS AFFILIATES, BUT ALSO SANDALS RESORTS INTERNATIONAL, LTD., ITS PARENT AND/OR ANY OF THEIR AFFILIATED ENTITIES, RESORT OPERATOR, RESORT MANAGEMENT AND OTHER INDEPENDENT CONTRACTORS ENGAGED BY THEM, AND THEIR RESPECTIVE AFFILIATED ENTITIES (INDIVIDUALLY AND COLLECTIVELY, THE "HOTEL RELATED ENTITIES"). 9.5 Only one name change is permitted per reservation. Press 1 if you are a travel agent or tour operator. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. Ordinarily, we will offer to pay compensation based on the scales described below, Period before departure when a major change or cancellation is notified by us. and 27.B. You may have to wait a few minutes to speak with a customer service representative. The scheme is administered by the Centre for Effective Dispute Resolution (CEDR), which is approved by the Chartered Trading Standards Institute (CTSI). If the price is higher, we will contact you for instructions or reject your booking (at our sole discretion) and notify you of this so that you can decide what you would like to do. Are Adventures by Disney Escapes Worth It? Unique is not an insurer and does not have any liability for any coverage amounts. (b) attributable to a third party unconnected with the provision of the travel services included in the holiday and is unforeseeable or unavoidable; or. 9.2 Beaches Loyalty & Travel Reservations with the following travel dates will incur a $200 per person revision fee for any TRAVEL DATE CHANGES made within 120-46 days prior to original arrival date: 9.3 Reservations with the following travel dates will incur a $200 per person revision fee for any TRAVEL DATE CHANGES made within 90-46 days prior to original arrival date. As we do not control the supply of special/free offers they can be withdrawn at any time, so please ask for verification of an advertised offer at the time of booking. 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