See details and enter for your chance to win! AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. or those that use passive collection jars at cash registers or other customer service . Customer Service. I truly look forward to hearing from you. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. You barely have time to take a lunch Was this review helpful? Let us hear from you! The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Please feel free to email me. United States, Mon-Fri 0900-1700 Sustainability. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. Get exclusive email-only offers and advance notice about sales & events. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). 3108 N Boundary Blvd The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. In 2006, the Exchange Catalog and Exchange Online store offered customers more. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. Suggest an edit Report this Listing Are You a Local Business? See details and enter for your chance to win! It may be possible to order the item from shopmyexchange.com. Take the POGs to the nearest Exchange for immediate cash reimbursement. AAFES Pizza Hut TAKEAWAY ONLY . Exchange Quick Facts. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. Ft Hood, TX 765440000 Shipping & Delivery. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Jimmie BurrisGeneral ManagerFairchild AFB. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Lousy hours and limited selection. DSN 318-430-1168. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Please feel free to email me at BeattyM@aafes.com. Get exclusive email-only offers and advance notice about sales & events. Contact . To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. javascript must be enabled for the correct page display. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Go to the nex instead. Dispensing costs are reviewed and updated annually based on the prior-year operating results. See details and enter for your chance to win! Langley Air Force Base United States, Mon-Fri 0900-1900 Get exclusive email-only offers and advance notice about sales & events. Warranties. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. 22 Photos . Good work environment, but very low pay Customer Service. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. There are 70 military authorizations in the Exchange worldwide. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). HR Office 813-840-0601. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Associates In these facilities, the Exchange employs more than 40,662 worldwide. 125 were here. THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED Sun 0900-1800, 254-532-7200 5488 (254) 539-4016. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). . Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. Sun 1000-1700 . See details and enter for your chance to win! In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. See details and enter for your chance to win! Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. We also generate over $420,000 annually to Fairchild AFB MWR Programs. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. If you are interested in joining our team and have a desire to serve. AAFES KADENA BX UNIT 35163 The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Mon 0700-2100 Sat 0800-2100 . See details and enter for your chance to win! (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) 2023 The EXCHANGE, You can also search by City/State or Base Name. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 We have an Express/Class Six Store in front of the Main Exchange complex. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. In addition each facility has customer comments cards. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. About the Exchange. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Customer Service. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. Our "round-up, round-down" policy applies only to cash purchases. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Military Exercises & Contingencies. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. Do you have something to contribute? Of those, 53 are located here at HQ Exchange. 4081(a) is the US code that covers Federal Tax on gasoline). At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). (Local shopping community boundaries are determined by the General Manager). Once the identity has been verified, customers are advised to establish their own Username / Password. Exchange Post. The Military Star card is accepted at all Exchange activities. Contact Us. Product Recalls & Alerts. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Please allow us to explain our overseas gas pricing policy. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. United States, 253-964-3161 For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. The Exchange overseas gas pricing policy meets both objectives. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. 97 Olympic Services Mall In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. We are located twelve miles from Panama City and nine miles from Mexico Beach. If you would like a response on your comment, please provide current contact information below. Steven Smith 2023 The EXCHANGE. Sun: 1000-1700, 509-244-2832 We appreciate your patronage and consider our military and their families to be the best customers in the world. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. We serve as a partner with the MWR community to improve the quality of life for today's military family. They are keys to the success of the Exchange and our headquarters. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. "Never had good luck with the furniture section. 1. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Exchange By The Numbers. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. . My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Get exclusive email-only offers and advance notice about sales & events. Exchange By The Numbers. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. Note: Italian POL coupons expire each year on the 30th of September. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. It's the Exchange's mission that gives us a clear reason for being. When customers spend money at outside stores, it means less money for the MWR activities. Welcome to Tyndall AFB located in the panhandle of Florida. Mon-Fri 0900-2000; Sun 1000-1800 Base . This means customers can take the item home that day! HR Office (509) 244-3642. Navy We must also avoid unnecessary risk of liability that could divert resources from the dividend. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Sat 0900-2000 The Exchange is in business to serve soldiers, airmen and their families around the world. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Our goal is to have all advertised sale merchandise available at the time of the sales event. javascript must be enabled for the correct page display. PO Box 660202 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Olympic Services Mall Facilities: Bldg. Bldg 5280 Pendleton Ave MS 46 AAFES Logistics Customer Service Contacts . Contact Us. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. 2023 The EXCHANGE, You can also search by City/State or Base Name. Other Exchange Quick Facts. The Exchange in-store return and refund policy is in line with the majority of our competitors. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. Matthew A. Beatty General Manager(253) 964-5955. Nicholas Nguyen General ManagerMacDill AFB. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Enlisted My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. Warranties. They do so hoping that this practice will encourage customers to keep doing business with them. Our Exchange facilities are located off exits 119 - 125 from I-5. Shipping & Delivery. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. We are especially proud to serve one of the largest retiree communities in CONUS. Civilian The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. Okinawa, 1-512-672-7560 The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. In addition, we adopted a "14-day price guarantee" policy. APO, AP 96378-5163 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. The headquarters organization is divided into directorates. You will be contacted about your comment within five working days. Doing Business With The Exchange. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Visit Customer Care. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. General Manager Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. This sometimes means we sell gasoline below cost. History and Mission. Sun Closed, 850-286-5880 Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. CONUS DISTRIBUTION CENTERS . While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. Get exclusive email-only offers and advance notice about sales & events. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. 2023 The EXCHANGE, You can also search by City/State or Base Name. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Charlyne CJ Morganfield Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Main Store Bldg. AAFES Taco Bell TAKEAWAY ONLY . VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone.
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