Adding new physicians and APPs is a huge benefit for the community because this means quality care is closer to their homes. Joan D. Dengrove and Dr. Neal Shindel+Mrs. In fact, we placed approximately 100,000 calls to community members.The implications of the pandemic on PIH Health were substantial, but by September 2020 patient visit volume was back on track and in some areas volume was even higher than before the pandemic. His other civic involvement included serving on the Board of Directors for the California Grocers Association, the Los Angeles County Bar Executive Committee, and the Los Angeles County and Whittier Bar Associations.Mr. We have a talented team who is proud to be making a positive impact on the lives of our patients each and every day. In fact, he and the fellow Lions donated funds for the former Pediatric Unit at the Whittier campus. McFarland served on the PIH Health Board from 1997 to 2010, and served as Board Chair from 2007-2009. Medical-Surgical/Telemetry staff across the organization redesigned nursing workflow to provide the best care possible for COVID-19 patients, developed new competencies for ventilator management, developed ongoing communication channels with employees and management, and created remote work policies. He oversees planning and operations of Cardiac Cath Lab, Electrophysiology Lab, and Non-Invasive Cardiology departments. PIH Health. Sheila R. ScottMr. and Mrs. Leighton AndersonThe Dann V. Angeloff FamilyAnthem, Inc.Athens AdministratorsKathleen and Carl SpencerGeorgene B. BecknerRev. Jung Ho+Mrs. Michael C. Apodaca*Dr. Paul AppelbaumMr. From April 2019 to March 2020, NRC Health surveyed more than 310,000 households in the contiguous U.S. to measure consumer engagement with community healthcare brands. and Mrs. John M. DickE-Request LLCFinancial Partners Credit UnionGrace Helen Spearman FoundationMs. Mohammed Ghonim*Margaret and John GivenMs. Janet R. SahagianMs. The telemedicine strategy that was implemented has yielded nearly 60,000 visits since March.As we continue to function with COVID-19 as part of our daily routine, our highest priority remains patient, physician, staff, and volunteer safety while providing the quality care the community counts on and trusts. and Mrs. Lamar S. Jervik*Ms. Stacy E. Johnson*Ms. Janice Joyce*Mr. John Joyce*Rainbow Jung*Junior Amateur Golf ScholarsHun K. Kang MD+Rev. He is also heavily involved in managed care and Medi-Cal contract review and analysis, and leads the development and implementation of revenue cycle strategies to maximize profitability. Janis IsenbergerMrs. and Mrs. Peter Greaney, Mr. and Mrs. Paul HelfreyDr. Following his term on the PIH Health Board, Mr. McFarland served on the PIH Health Physicians (PHP) Board from 2010-2015, serving as Chair in 2014-2015. Intensive Care Units (ICU) across the enterprise sponsored a rapid critical-care orientation for non-ICU RNs to cross-train them and ensure the continuation of excellent care for COVID-19 patients. In fact, all RNs trained to various skills outside of their usual duties to care for different patient populations.The cohort teams also developed remote visitation for patients to help them stay connected to their families during hospitalizations. Kevin Brown RN/BSN joined PIH Health as Vice President of Cardiology on May 18, 2020. Dr. Jeff D. Bassette and Dr. Shannon MooreReverends Kraig* and Erin BeardemphlDr. PHGSH Chief Medical Officer and Site Co-Administrator. He joined PIH Health in October 2003. Richard Atwood, ChairDavid Berger MDPaula CowanBlayne Cutler MD, PhDJane DicusEdward DunlapPeter Greaney MDJeffrey HamarPatrick MonroeMark Minkes MDSushil Ojha MDPaul TreinenCharlotte Weaver RN, PhDKenton Woods, Alex AlvarezJ. McFarlands impact on the Whittier community is immeasurable and will certainly live on. While on the Board, he served on numerous committees, including Chair of the Finance Committee from 2004-2005, and member of the Governance Committee, Board Quality Committee and Executive Compensation Committee. He was formerly the co-founder of Medsite, a leading pharmaceutical marketing firm acquired by WebMD. Our investments and support led to the launch of new telemedicine programs for mental health agencies, emergency food pantry support, additional homeless prevention resources and more.To learn more, PIH Healths annualCommunity Benefit Reportdetails many more ways our community benefit investment touches lives, such as financial assistance for those unable to afford medically necessary care, partnerships with the community to address social determinants of health, training for the next generation of healthcare providers, and health education.One example of community investment is Downey Unified School Districts TLC Family Resource Center (TLC), which serves more than 1,500 Downey Unified School District students and their families annually with unmet health and social service needs. Kathleen O'Hara*Ms. Myrna S. OliverMs. Donations were also designated to the PIH Health endowments and unrestricted gifts were used where the needs were greatest. and Mrs. Jeffrey K. NickellMr. Our strategic efforts focused on service-line areas including Gastroenterology (GI), Orthopedics, Primary Care Providers, and Bariatrics. Additionally, pre-screenings were conducted over the phone before patients made appointments to be treated at the medical offices. We continued outreach to our community via marketing channels including social media and one-on-one phone calls to inform patients that we remained open to care for their health needs. The fiscal year 2020-21 PIH Health Board is comprised of 11 Directors: Alex Alvarez; J. Richard Atwood; Paula Cowan; Blayne Cutler, MD, Ph.D.; Jane Dicus; Peter Greaney, MD; Jeffrey Hamar; Patrick Monroe; Paul Treinen; Charlotte Weaver, RN, Ph.D.; and Kenton Woods. Our Board members are innovative, highly-skilled individuals who contribute their expertise and best practices to the enterprise, says James R. West, PIH Health president and chief executive officer. PIH Health offers a wide range of services including utilization of primary care teams to provide general medicine and preventative care; access to emergency and urgent care, home health services and hospice; and a network of over 180 specialists and 150 primary care physicians in accessible and welcoming neighborhood locations. Ruth B. ShannonMr. Martin C. BischoffMs. UCC staff stepped up to the challenge to best treat patients as new protocols were established and modified as the pandemic progressed. Wesley Heartfield+Leslie A. Helton*HMRG (a service division of CMRE Financial Services, Inc.Mr. PIH Health is investing resources and capital to provide PIH Health Good Samaritan Hospital with the ability to remain dedicated to the highest quality healthcare in its current location in downtown Los Angeles.By combining resources and expertise of two leading Southern California health systems, PIH Health is working toward enhancing care and services for all residents in its service areas. Catherine M. BennettMr. At PIH Health, we provide cutting edge compassionate care. IS also collaborated with HR to develop an online concierge that enabled employees to access COVID-19-related benefits and helped to expand work-from-home capabilities by creating virtual application pools for many functional departments.. Mr. McFarlands fellow Lions have shared that his best memories of the club were of the camaraderie, close friendships and community service. Normal distribution channels were unable to keep up with the increased demand for PPE, hand sanitizers and disinfection wipes as healthcare organizations, PIH Health included, were placed on monthly allocations by distributors based on pre-COVID rates that were not sufficient. The programmatic work of PIH is guided by our Leadership Council, overseen by the Board of Directors and supported by the Officers and leaders in our cross-site management team. Alejandrino C. Mayol Jr.*Mr. Rick McGillMr. Mark plans, regulates and monitors utility (water, natural gas and electricity) use throughout the integrated delivery system. of Employees: 19 Location: Los Angeles, CA Region Assigned: Region 31, Los Angeles, California 2020 Best Hospital and Best Place to Work in Los Angeles Downtown News Best of Downtown, 2020 American Heart Association/American Stroke Associations Get With The Guidelines Target: Stroke Honor Roll Elite Plus Gold Plus Quality Achievement Award, 2020 American Heart Association/American Stroke Associations Get With The Guidelines Target: Type 2 Honor Roll Plus Gold Plus Quality Achievement Award, 2020 American Heart Association/American Stroke Associations Get With The Guidelines Target: Type 2 Honor Roll Plus Silver Plus Quality Achievement Award, 2020 IBM Watson Health 100 Top Hospitals, 2020 PIH Health Physicians AMP Medicare Advantage 4.5-Star Recognition and a Most Improved Provider Organization by Integrated Healthcare Association (IHA), 2019 IBM Watson Health 50 Top Cardiovascular Hospitals, 2019 Most Wired by the College of Healthcare Information Management Executives (CHIME), 2019 Health Resources and Services Administration (HRSA) Bronze Award for partnering with One Legacy, 2019 PIH Health Physicians (PHP) Excellence in Healthcare award from the Integrated Healthcare Association (IHA), 2019 Outstanding Achievement Award by American College of Surgeons Commission on Cancer, * Standing accreditations and designations, President of Medical Staff at PIH Health Downey Hospital (term concluded June 30, 2020), President of Medical Staff at PIH Health Downey Hospital (term began effective July 1, 2020), President of Medical Staff at PIH Health Good Samaritan Hospital, President of Medical Staff at PIH Health Whittier Hospital, Alex AlvarezJ. Kathy GoinMr. A replacement valve is inserted through the catheter and a balloon is expanded to press the valve into place.Anteros procedure was performed by Sudhaker Nayak MD, who trained with Dr. Burstein. In addition, he served as a member on the PIH Health Insurance Company Subscribers Advisory Committee (Board) from 2010-2015.During his term on the Board of Directors, Mr. McFarland helped grow the organization from a standalone hospital to the integrated organization that we are today. and Mrs. Greg NordbakMs. Member Board of Directors BLADE Urban Air Mobility, Inc. Aug 2019 - Present3 years 6 months New York, United States Member Board of Directors Hasbro Dec 2002 - Present20 years 2 months. Sandeep Khanna+Dr. William Seals and Mrs. Amy Fitzgerald*Foley & LardnerMrs. For more information, visit PIHHealth.org or email us at PHGSH-Transportation@PIHHealth.org. Known for his outgoing personality, his generous principles and as a long-time supporter of the Whittier community, he is survived by his wife Michele and three children.. Yolanda Alvidrez*Ms. Parvaneh Arasteh*Mr. James E. AtwoodMs. from the resident board member requirement if they meet two conditions: (1) The PHA must provide reasonable notice to the resident advisory board of the opportunity for residents to serve on the PHA board of directors or similar governing body; and (2) The PHA must wait a reasonable time after the resident advisory board has received this notice. Chair, PIH Health Board of Directors James R. West President and Chief Executive Officer, PIH Health Highlights Over the past year much has transpired for PIH Health. PIH Health Downey Hospital created an additional 10-bed COVID-19 ICU, PIH Health Good Samaritan Hospital reserved a 28-bed ICU for COVID-19 patients and PIH Health Whittier Hospital expanded to a 48-bed ICU for COVID-19 and non-COVID-19 patients. PIH Health's current Chief Executive Officer is Jim West. Construction & Electric, Inc.Richard C. Seaver TrustRose Hills Memorial Park and MortuariesSanta Fe Springs Firefighters, Local 3507Ms. We provide high-quality healthcare without discrimination and contribute to the health and well-being of our communities in an ethical, safe, and fiscally prudent manner, in recognition of our charitable purpose. Our Information Solutions (IS) team provided integral technology services to our community by rapidly implementing telemedicine capabilities, which enabled remote patient visits with hospital as well as outpatient clinicians. At PIH Health, we provide cutting edge compassionate care. The programmatic work of PIH is guided by our Board of Trustees and developed and managed by the Officers and leaders in our management team. PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million residents in Los Angeles and Orange . ED Express Opened at the Downey Campus PIH Health Downey Hospital opened a new unit called ED Express in October 2018. PIH Health, Inc. is pleased to announce its fiscal year (FY) 2020-2021 Board of Directors. PIH Health Hospital - Whittier is located at 12401 Washington Blvd., Whittier, CA, Photo is courtesy of PIH Health. RNs stayed at the bedside during patient emergencies and ensured that end-of-life patients were not left alone and that the family was involved remotely whenever desired. Required Skills. Mo works collaboratively with executive enterprise leadership and the medical staff. Nicole Jackson Director, Major Gifts & Planned Giving and Mrs. John T. SpragueDr. We're a nonprofit, regional healthcare network with three hospitals, 93 . and Mrs. Edward FergusonMr. In a year that featured unprecedented change, were pleased to present the following period-in-review showing PIH Healths resilience both in sustained growth and in continued commitment to quality, patient-first healthcare.PIH Health focused on growth and expansion, while simultaneously adapting to change during the historic coronavirus (COVID-19) pandemic. Maria L. Davila*Mr. Randal DeMoreDr. As our community faced unprecedented times due to COVID-19, PIH Health Foundation coordinated the outpouring of generosity from those who wanted to support their neighbors in the community and our frontline caregivers. Ms. Brooke served as the global vice chair of public policy for EY (formerly Ernst & Young), a global professional services network, from 2007 to June 2019, and as EY's Americas vice chair of public policy, sustainability and stakeholder engagement from 2001 to 2007. From 2003 to 2005, Kim served as Director of the World Health Organization's HIV/AIDS department. Marsha Braunstein*Mr. and Mrs. Richard E. Brinnon*Brittingham Family FoundationNatalie Bumanglag and Family*Dr. and Mrs. K. Leo BuxbaumMr. At PIH Health, we provide cutting edge compassionate care. Funds raised by PIH Health Foundation benefit the communities PIH Health serves through quality healthcare and health-based programs and services.In 2020, $8.9 million was raised in support of PIH Heaths mission of providing outstanding care for our patients and our community. He also served on the Board in 2009, when the PIH Health Whittier Hospital Emergency Department expanded from 43 beds to 61 beds. E. Lake SetzlerMs. That is why we focus on understanding the most pressing health needs of our communities and respond with the very best in healthcare by bringing additional care sites and services into local neighborhoods, and working hand-in-hand with our valued community partners.Our Community Health Needs Assessment serves as the basis for our community health improvement efforts. Kimberly Bickell+ and Mr. Matthew BickellBio OptionsMs. and Mrs. John FrohnapfelMs. Carrie Levinson*Dr. Oariona Lowe and Dr. Evangelos RossopoulosMr. John KillenDr. Patricia KasababianMrs. William Haag*Estate of Betty L. HallMrs. At PIH Health, we provide cutting edge compassionate care. 5% of patients with COVID-19 could not sustain normal breathing, and had to be intubated and placed on a ventilator. and Mrs. Philip J. Fagan+Mr. and Mrs. Frank W. JamesonMr. and Mrs. David A. Lewis+Matt and Melanie LyonsDr. This generosity led to much needed items such as personal protective equipment, ventilators, sanitizing supplies, and other equipment. Kim co-founded PIH, where he developed treatment programs for MDR-TB and AIDS in Haiti, Peru, and several other countries. Lionel DesouzaMr. Thiew ChinVivian ClarkMr. The hospital has been a cornerstone within the community, caring for generations of area residents.Over the last century, PIH Health Downey Hospital has seen many changes and evolutions, driven by a mission to provide the best care for patients and communities and making enhancements and updates to achieve this goal. PCPs, specialists, nursing directors, and hospital departments to effectively facilitate the care of patients by admitting hospital . and Mrs. Arthur C. Klein+Mr. Catherine Ronda*Mr. and Mrs. Patrick J. Rutigliano*Ms. Carol Salas*Mr. Robert C. Schroeder*Ms. Jill Sciulli*Mr. Mark ScottMs. One area of growth during FY 2020 included the addition of 35 new physicians and Advanced Practice Professionals into the PIH Health Physicians medical group. Category. In his role he partners with physicians and staff to improve the quality of care using evidence based practice; strengthen the financial performance of the department; and improve patient, physician and employee satisfaction. and Mrs. Mark D. Dubin+Ms. President and Chief Executive Officer, PIHHealth, Inc. Thomas UmemotoDr. and Mrs. Arnold GonzalesMichael and Maudi GreeneEstate of Wilbur C. GrosseMr. Constance B. GlazeMs. Members hail from a wide range of professions, including medicine, global health, philanthropy, and business. and Mrs. Richard A. CasfordJing B. Cheung*Mr. Kuo ChiaoMs. . The Lab teams across the enterprise focused on ensuring testing equipment and supplies were available for all areas of PIH Health. This brings the total number of practitioners in PHP to 361 including 27 different specialties with 31 physical locations.This past year was unique in that the physicians were also able to see patients virtually using telehealth. and Mrs. Randolph HeartfieldDr. To patients who did not require hospitalization, the staff distributed aftercare instructions addressing self-care and at-home treatment and made follow-up phone calls to inform them of COVID-19 test results. and Mrs. Riad Y. Darwish+Mrs. However, once COVID-19 was categorized as a pandemic, PIH Health implemented its Hospital Incident Command Centers on March 19, 2020, to serve as centralized operations, providing education, communication, and logistical oversight to support healthcare providers and patients. For information on PIH Health Good Samaritan Hospital's civil rights program, and the procedures to file a complaint, please contact the hospital's Compliance Officer at 213.482.2727 or visit our office at 1225 Wilshire Boulevard, Los Angeles, CA 90017. President and Chief Executive Officer, PIH Health, Inc. J. Richard Atwood CHAIR, PIH HEALTH, INC. BOARD OF DIRECTORS FY20 Quick Facts & Statistics PIH Health Integrated Delivery System PIH Health Whittier Hospital PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Physicians Home Health & Hospice Highlights Home Health and Hospice is unique in that these departments care for patients in the comfort of their homes or in PIH Healths Hospice houses. Karen D. Fish*Frank P. Winne TrustMr. and Mrs. George H. Engelage IVEnterprise RX-McKessonDr. His warmth, leadership and generosity will be greatly missed. In this role he oversees all respiratory operations for all three PIH Health hospitals. summary sheet, Exterior photo of PIH Health Downey Hospital, Executive Team photo Richard Trogman, Ceonne Houston-Raasikh and Dr. Diaz, Digital thermal thermometer to symbolize checking temperatures due to the COVID-19 pandemic, Armen C. Gregorian MD, General Surgery and Colon/Rectal Surgery, Eduardo A. Tovar MD, Cardiothoracic Surgery, Ravi M. Shankar MD, Hematology and Oncology, 2019 Three-Year Accreditation with Commendation to the PIH Health Whittier Hospital Comprehensive Community Cancer Program by the American College of Surgeons Commission on Cancer (CoC), Accreditation by Center for Improvement in Healthcare Quality (CIHQ)*, PIH Health Whittier Hospital Designated as Los Angeles County Disaster Resource Center*, Los Angeles County Emergency Department Approved for Pediatrics (EDAP)*. Alvarado earned a bachelors degree in Political Science from Loyola Marymount University and a juris doctorate degree from the University of Southern California. and Mrs. David C. HasbrouckMr. NP/PA-PIH. For Facebook, the PIH Health platform grew by 80.4% during the past year with 8,819 new page likes. and Mrs. Chico Manning*, Dr. and Mrs. John D. McCarthy+Mr. In the ARC and TCU, real-time education was conducted regarding: COVID-19 transmission, patient testing, donning and doffing of PPE, proper procedures for patients needing aerosol generating procedures, and nasopharyngeal swab specimen collection. Job Location. Ramona has worked for PIH Health for 40 years, and has served the organization in executive roles since 2007. Kathleen HatfieldHealthcare Revenue Management GroupMr. Ms. Patients were also able to request medication refills without having to physically visit clinics. and Mrs. Richard J. DickinsonDave Dieu*Digital Health StrategiesRosalina Dinglasan*Ms. Terri Dixon*DMS Building LLCDr. Ron Eickhoff RCP was promoted to Vice President of Respiratory Services on April 26, 2020. As a lifelong Whittier resident, he loved his community and was actively involved. and Mrs. Rangasamy Ramanathan+Ms. Daniel Patino*Mr. and Mrs. Michael PazzullaDennis and Felina PearsonErnesto and Kathleen Penuelas*Ms. Pauline M. Perez*Mr. Meredith H. PerkinsMr. He participates in the strategic planning process and works closely with executive leadership. FocusOpen CommunicationTeamworkAccountabilityQuality. In addition to. Mark St. Julien was promoted to Vice President Facilities and Construction on April 26, 2020. Reginald Tuando*Ms. Candy Ustayan*Mr. and Mrs. Larry Villalba*Ms. Simone VuMs. The programmatic work of PIH is guided by our Leadership Council, overseen by the Board of Directors and supported by the Officers and leaders in our cross-site management team. Dot HamblinDr. and Mrs. Nathan Honda+Hopeful Horizons OutreachHotchkis and Wiley Capital ManagementMr. and Mrs. Raul M. Castillo*Ms. Maria Chacon*Mr. George ChaoMartina and Robert Chavira*Mr. Hearng Choy*Ms. Sherry L. Cline Martin*Mr. Christopher W. CohickMs. Whittier, CA 30d+. Vid Shivaraman MHA was promoted to the role of Vice President Managed Care Operations in May 2019. The Board officers are as follows: Jeffrey Hamar will serve as Chair; Patrick Monroe as Vice Chair; Charlotte Weaver, RN, Ph.D. as Secretary; and Alex Alvarez as Treasurer. Conya PembrokePfizer, IncPioneer Health AssociatesMr. and Mrs. Stephen BezahlerDr. Baker FoundationDr. PIH Healths medical group, PIH Health Physicians (PHP), adapted to the challenge at the medical clinics. PIH Health Downey Hospital cared for 561 COVID-19 patients, PIH Health Good Samaritan Hospital cared for 721 patients and PIH Health Whittier Hospital cared for 570 patients.. PIH Health. Iraida A. Alegria*Ligda E. Alegria*Mr. and Mrs. Alex AlvarezAmerican Heart AssociationAmigos de los NinosMr. When news of the pandemic first broke, we had to rise to the challenge and find a new way to manage business operations. In addition, these gifts helped fund child care, meals, and other support services that enabled our staff to stay on the frontlines. and Mrs. Guilford C. BabcockRobert and Virginia BallBarlow Respiratory HospitalMr. This expansion allowed us to reduce wait times for those needing emergency services and added a separate pediatric area that enabled the staff to treat young patients in a child-friendly environment isolated from major trauma patients.In addition to praising the care he received at PIH Health, Mr. McFarland and his wife Carolyn were also supporters of PIH Health Foundation, and we thank them for their gracious contributions.Mr.