This service includes roadside assistance (see below). While your vehicle is serviced, Rivian will provide a loaner and drop off your vehicle when service is complete. As an independent repairer or operator, how do I request support for servicing a Rivian vehicle? Who underwrites insurance policies sold by Rivian Insurance Services, LLC. Rivian Insurance Services has worked with carriers to build products with R1T and R1S standard safety features in mind. We can provide financing solutions tailored to your needs, as well as on-site and off-site renewableenergy to ensure that your fleet operates with the lowest possible carbon footprint. Rivian is building out a network of service centers to support all Rivian owners. You dont need to be present while the mobile technician works. Going that route, if you want the "all the bells and whistles" version of the R1T, your aim is for the Adventure with the original powertrain setup, the Quad Motor (one motor per wheel!) Can Rivian service vehicle gear and accessories? For a used vehicle, we calculate the years the vehicle has been driven using the nominal difference between the current calendar year and the vehicle's model year, and assume that it was driven 15,000 miles during each of those years. Key Topics & News Key Topics & News . Not only does Rivian have a fleet of mobile service technicians, but it also proactively addresses potential vehicle issues via remote updates. Toyota's been doing the hybrid thing a long time but just a thought. A tax credit is subtracted directly from the total amount of federal tax you owe. Like its truck sibling, the R1S promises excellent off-road capability and adds a third row seat. It features everything you need to manage your vehicles with easy-to-use tools andpowerfuldashboards thatofferinsights about the health, performance, service, charging and utilization of fleets at any scale. (However, we do not account for other types of cash rebates or incentives because of the variability of those offers and their eligibility requirements.) Super minimal vs. every ICE vehicle I've owned. Rivian R1T Is the Quickest Pickup C/D Has Tested. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. All rights reserved. In order to estimate certain mileage-dependent costs, we assume that vehicles will be driven 15,000 miles per year. According to Rivian, OTAs include enhancements to entertainment, digital experience, vehicle dynamics, range, efficiency, battery management algorithms, thermal management, and more. The current industry standard for battery warranties is eight years or 100,000 miles. . Our quad-motor system is less susceptible to wear and tear by exchanging hundreds of moving parts for a few, regenerative braking means less wear on brake pads, and there are no more spark plugs or oil changes to worry about. Rivian Certified Collision Centers have been specifically chosen for their expertise in repairing our vehicles and providing best-in-class collision repair. Can I insure more than my Rivian vehicle through Rivian Insurance? Tesla owner for 5 years, 60k miles. How Driver+ can further reduce your premiums. Feel free to contact Rivian Insurance Advisors by phone or email. Like Tesla, Rivian will also provide a concierge service for repairs and maintenance, including mechanics working out of mobile service vans who can show up for repairs in buyers' own driveways or office parking lots. To make things more convenient (and less expensive) we can also cover your property with homeowners' and rental policies and give you that extra peace of mind with an umbrella policy that applies to your home or rental and your vehicles. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5. Also utilizing the Rivian skateboard architecture that mounts the battery under the passenger compartments, the SUV has a low center of gravity. Where can I take my Rivian to get the upper control arm fastener inspected and fixed? Rivian chargers are compatible with all CCS1 electric vehicles, both passenger and commercial vehicles forfleet, home and depot charging. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5. Rivian claims many repairs and service items can be carried out with its fleet of service vans. The Rivian's relatively short overall length of 217.1 inches (versus 232.7 for the F-150 Lightning) does take a nibble out of the rear half of its crew cab, but rear legroom felt similar to that . If you want a dual-motor with a Standard battery pack, you're still waiting on them to actually put them and the R1S into production. While possible, we recommend scheduling repairs with Rivian Service Centers or Rivian Mobile Service to avoid warranty issues. . Can I take my Rivian vehicle to a third party repair shop? The Fora platform includes forum software by XenForo. The components of TCO are depreciation, interest on financing, taxes and fees, insurance premiums, fuel, maintenance, repairs and any federal tax credit that may be available. This starts with a detailed assessment of your fleets operation. Its not comprehensive and is subject to change, therefore you should use this as a reference only. *Based on a 5-year estimate with 15,000 miles driven per year. You can only get the Adventure in the quad-motor large battery. The tax credit is for electric fuel vehicles. This is the estimated expense of the two types of maintenance: scheduled and unscheduled. Bottom line: Dont panic. Adam Ruggiero is the Editor in Chief of GearJunkie and host of the GearJunkie Podcast. Do Rivian vehicles have a battery management system? How do I service my vehicle if I do not live near a Rivian Service Center? With more and more competitors piling into the electric-vehicle marketplace and as range anxiety dissipates with the proliferation of large, energy-dense battery packs, manufacturers may need to rely on perks to stand out from the crowd. More than 40 Service Centers are available across North America, and Rivian says the network is expanding. We understand our vehicle, our technology and our repair costs better than anyone. Looking forward to my R1T. The moment you need help, licensed Rivian Insurance Advisors are a phone call away for your insurance needs. For a better experience, please enable JavaScript in your browser before proceeding. Can Rivian service vehicle gear and accessories? These centers are qualified to paint, align and repair anything from doors and bumpers to the roof and frame of the vehicle. Set the current and desired state of charge (20-80% by default); 2. This is the amount by which the value of a vehicle declines from its purchase price to its estimated resale value. We take a holistic approach by including not just a Rivian but your other means of transportation including other cars, recreational vehicles, boats, ATVs and snowmobiles. . Pleasefill out our contact formto stay up to dateonfleet products. Namely, how are you supposed to get your electric pickup truck or SUV serviced if something goes haywire? 12 Reply rosier9 1 yr. ago The lifespan of a battery isn't 8 years. Finally, the app allows users to track the vehicles progress and request further information or updates. Content on RivianOwnersForum.com is generated by its users. After 2 years with my Tesla, maintenance has consisted of nothing more than tire replacement, alignment, and a new cabin air filter. You can perform these updates immediately or schedule them for later. You can request service 24/7 directly through the Rivian app or by calling Rivian Service Support. Scheduled maintenance is the performance of factory-recommended items at periodic mileage and/or calendar intervals. Their first responsibility is helping you get the most out of owning a Rivian. Heres how much you can expect to pay for each of the innovative off-road electric vehicles from the American-based brand, Rivian. Using a suite of sensors and our diagnostics platform, were able to proactively identify and resolve many issues without your Rivian ever leaving your sight. The company first invested $700 million in Rivian in 2019 and subsequently added to its position to acquire a 20% stake. . What types of vehicles are Rivians fleet charging solutions compatible with. Both of the services are available 24/7 and will make use of your vehicles onboard diagnostics. Rivian Upstart Rivian takes aim at Tesla and other automakers with warranty coverage that stretches up to 175,000 miles. These technicians will come to you, wherever you are, and perform any maintenance that doesnt require a vehicle lift. Our range of charger installation options (including overhead, pedestalandwall mounts), cable lengths and cable management systems allow charging of vehicles of differentsizes and varied charge port location. Again, if you want the most expensive version of the R1S, your aim is for the Adventure with the Quad Motor AWD ($6,000), Large battery pack ($6,000, again no Max option for the moment), one of the five $2,500 optional colors, 20 inch All-Terrain Dark or 22 inch Sport Dark wheels ($3,500, either way), and in either with the Ocean Coast or Forest Edge vegan leather interior option ($2,000) for a grand total of $99,075. We developed our warranties to keep you covered for years to come. In addition to on-demand repairs, the company told Car and Driver that it plans to open more than 40 service centers across the country in the coming year. If a qualifying vehicle is leased to a consumer, the leasing company may claim the credit. . Through it, Rivian will notify customers of required maintenance and proactive service. The R1S offers two no-cost color options (LA Silver and Glacier White), five mid-tier $1,500 color options (Red Canyon, Midnight, Limestone, Forest Green, and El Cap Granite), and two top-tier $2,500 color options (Rivian Blue and Compass Yellow). The Cost of Car Ownership Over Time . Enter your email. Currently, visits to our service centers are by appointment only. For the latest information and details on ourlease and finance programsfill out the contact formforthe latest updates. As with the dual-motor and standard options, the Max battery pack doesn't exist yet. We can deploy our hardware at your fleetyard, workplace or driver's homes and operate the system through our in-house developed back-endsoftware. Along with founder Stephen Regenold and Editorial Director Sean McCoy, Ruggiero graduated from the University of Minnesota School of Journalism. To this end, Rivian vehicles connect via Wi-Fi or cellular signal for important upgrades and improvements called OTAs (over-the-air updates). Now, in a bid to further reduce costs, retain drivers, and reduce the company's carbon footprint, Amazon has contracted Rivian to produce 100,000 electric delivery vans by 2030, with the first . To complete the OTA, Rivian recommends connecting the vehicle over Wi-Fi (think: at home, in your garage), but these can also occur using your cellular data plan. Every collision center also receives direct support from Rivian Certified Collision Network Team and has access to all required parts to repair Rivian vehicles. We understand our vehicle, our technology and our repair costs better than anyone. FleetOS unifies full fleet telematics, charging, maintenance, purchasing and resale into a single platform. If you reserved your Rivian before the March 1 price hike, then your quad-motor R1T or R1S should cost about $69,000 or $71,000, respectively, before options. Content on RivianOwnersForum.com is generated by its users. Generally, electric vehicles require less annual maintenance than gas powered vehicles, which helps keep insurance rates down. Our proprietary management platform, designed to optimize and automate fleet operations to help improve your total cost of ownership and maximize uptime Comprehensive trip oversight, remote diagnostics and collision reports designed to improve driver safety Why will some R1T powered tonneau covers be replaced? Electrifiy America member cost is $0.43 per kWh. The R1T's available Max pack doesn't fit in the smaller-wheelbase R1S's floorwhich actually means you're really spending $12,000 to get the quad motor AWD. The Explore package has been canceled by Rivian in August of 2022. Other notable. As an independent repairer or operator, how do I request support for servicing a Rivian vehicle? Roadside assistance is part of Rivians mobile services. Rivian Certified Collision Centers have been specifically chosen for their expertise in repairing our vehicles and providing best-in-class collision repair. What services can be done with Mobile Service? To become certified, centers must meet specific requirements such as being up to date on training, having the specialty tools necessary to perform repairs and being conveniently located. The Rivian R1T costs $98,000 when fully optioned. To become certified, centers must meet specific requirements such as being up to date on training, having the specialty tools necessary to perform repairs and being conveniently located. Rivian Insurance is seamless from the start. Formerly the base level R1Tthe Explorestarted at $68,575 with the new dual-motor all-wheel drive powertrain (each axle is powered by a dedicated electric motor) and the Standard range battery pack (there were also Large and Max pack options at the time). We analyze The Fast Lane Now's video review that examines the full pricing and options of both the Rivian R1T pick up truck and the Rivian R1S SUV. 13, Kia Shows Off EV9 Silhouette in New Teaser, 1993 Volkswagen Corrado SLC Is Today's BaT Pick, Tesla New 'Master Plan' Focused on Sustainability, 1989 Acura Integra Is Our Bring a Trailer Pick, GM Pausing Production at Full-Size Truck Plant. The Korean conglomerate is in the process of launching a flurry of electric vehicles with the recently announced Hyundai Ioniq 5 and Kia EV6 models, as well as a refreshed version of the Kona Electric. 1. These shops received certification from Rivian to handle collision repair and bodywork. You can save up to 20% when you bundle your home with your vehicle policy*. For questions about Rivian Insurance, email a licensed Rivian Insurance Advisor at insurancesupport@rivian.com. The electric automaker is gearing up to launch its first two modelsthe R1T pickup truck and the mechanically similar R1S SUVand both will come standard with one of the longest warranty coverage terms in the auto industry at eight years or 175,000 miles. Drew Dorian is a lifelong car enthusiast who has also held a wide variety of consumer-focused positions throughout his career, ranging from financial counselor to auto salesperson. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. These taxes and fees are often based on a percentage of the purchase price, and generally decrease as the vehicle ages and loses its value. We design the optimal charginginfrastructure based on your use case and site specifications. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. Were expanding our service center footprint across the US and Canada. Can I take my Rivian vehicle to a third party repair shop? Normal tire rotation and balance - replaced one set. This and other mobile service maintenance is currently available anywhere in the U.S. and Canada (and expanding). Mobile service is available for all Rivian owners anywhere in the U.S. and Canada. Rivian experiences Demo drives Visit us Products Vehicles About our vehicles Features and functionality Battery and range Driver + Specifications General specifications Off-road performance Storage Gear Shop Orders and returns Adventure Gear Fleet Ownership Charging About charging On the road At home Service Servicing a Rivian vehicle The average parts cost for EVs was US$65, compared to US$28 for gasoline vehicles, and US$24 for hybrids. Average labour cost for EV repairs was US$58, while gasoline vehicles came in at US$25, and hybrids at US$22. We prioritize the safety of our technicians and owners by limiting repairs to whats safe in a Mobile Service environment. We say . All Rivian models come with a generous standard warranty which includes bumper-to-bumper coverage for five years or 60,000 miles as well as a battery and . Rivian is building out a network of service centers to support all Rivian owners.
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